Description

HCL Domino Administration

Lotus Notes, HCL Notes

Enterprise Messaging Collaboration and Management

Infrastructure Management

CRM

Migration

Legacy Systems Modernization

Remote Support

Microsoft 365

Enterprise Applications

Industry field of expertise

Languages

French
Native or bilingual
Turkish
Native or bilingual
English
Fluent
German
Conversational

Workplace preferences

Can work on-site

Lausanne (up to 50km)

XPERT AUTO SA
Co-Manager
January 2023 - Today (3 years and 5 months)
Monthey, VS, Switzerland
• o Co-managing daily operations of an automotive service business
• o Led the complete creation and setup of the operational site, including construction coordination and vendor management
• o Implemented organizational, administrative, and quality management processes
• o Coordinated teams, task planning, and operational activities
• o Developed internal management and activity tracking tools
• o Ensured smooth business operations and customer service quality
AISA Automation Industrielle SA
Head of Software, Training & Support
January 2008 - January 2022 (14 years)
Vouvry, VS, Switzerland
• o Managed and maintained mission-critical HCL Domino infrastructure across Switzerland, USA, India, and France
• o Developed and evolved business-critical enterprise applications
• o Provided expert-level L3 support and complex incident resolution
• o Coordinated international user support and training activities
• o Participated in infrastructure modernization and migration projects
• o Managed server administration, backup procedures, and operational continuity
• o Worked closely with international subsidiaries and cross-functional teams
• o Improved reliability and performance of enterprise collaboration systems
LEMO SA
HCL / Lotus Notes Developer & Administrator
January 2002 - January 2003 (1 year)
Ecublens, Switzerland
• o Led CRM deployment projects for international subsidiaries across Europe, USA, and China
• o Developed and deployed business applications supporting operational activities
• o Coordinated international user training and on-site interventions
• o Integrated business data and improved information workflows
• o Collaborated with business stakeholders and technical teams to deliver operational solutions
• o Developed Lotus Notes business applications for enterprise clients
• o Administered Domino servers and messaging infrastructure
• o Provided technical consulting and customer support
• o Implemented operational and support procedures