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Ayman BaigAB

Average response time: 1 hour

About Ayman

Multilingual Sales and Customer Experience Specialist with over 15+ years
of success in premium retail environments. Proven ability to exceed sales
targets, deliver exceptional customer engagement, and maintain high visual
and operational standards. Strong experience in Swiss and international
markets, particularly in watch, fashion, and consumer electronics sectors.
Highly adaptable, tech-savvy, and passionate about delivering top-tier service in
dynamic settings.
  • German

    Conversational

  • Italian

    Native or bilingual

  • Hindi

    Conversational

  • Russian

    Basic

  • Urdu

    Conversational

  • French

    Fluent

  • English

    Native or bilingual

Can work on-site
Zurich (up to 50km), Schlieren (up to 50km), Basel (up to 50km), Geneva (up to 50km), Lugano (up to 50km)

Experience

  • Samsung Swiss Market
    Regional Sales & Distribution Manager
    December 2019 - January 2025 (5 years and 1 month)
    • Led sales & distribution of OLED/QLED TVs & Galaxy devices across Switzerland.
    • Developed high-impact commercial strategies, boosting market share & revenue.
    • Enhanced visual merchandising, store layout & staff training.
    • Streamlined sales, marketing & logistics operations for maximum efficiency.
  • Urban Play Jeans,
    Department Manager
    February 2012 - November 2019 (7 years and 9 months)
    Lugano, Switzerland
    • Managed Rado, Tiffany & Co., Hamilton client relationships.
    • Optimized inventory flow & forecasting, ensuring seamless production.
    • Led cross-border logistics & supplier coordination.
    • Worked with engineers, production heads & CFOs to enhance operations.
  • Urban Play
    Experience Consultant
    October 2009 - January 2012 (2 years and 3 months)
    Jeans Shop, Lugano, TI, Switzerland
    • Directed department sales and daily operations in a fast-moving retail setting.
    • Trained new staff on client engagement, brand representation and operational procedures.
    • Managed stock levels and supplier relationships, contributing to high product turnover.

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Education

  • Business Administration, Sales & Marketing
    Scuola Universitaria Professionale della Svizzera Italiana
    2011
    Business Administration, Sales & Marketing
  • Federal Professional Diploma Maturity
    Business School of Lugano
    2005
    Federal Professional Diploma Maturity

Skill set

Categories