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Belén IturraldeBI

Average response time: 1 hour

About Belén

I'm a data analyst and data scientist with a strong background in research, anthropology, and behavioral analysis. I help companies understand how users interact with their products, systems, or content—translating complex data into meaningful insights that support decision-making, product improvement, and user engagement.
  • Spanish

    Native or bilingual

  • English

    Fluent

Can work on-site
Barcelona (up to 50km)

Experience

  • W Focus
    Data Scientist
    January 2025 - Today (1 year and 5 months)
    • Designed and implemented an AI chatbot to collect and analyze user feedback using NLP techniques
    • Created structured response generation and evaluation logic to enhance response quality
    • Built dashboards and monitored behavioral patterns to optimize automated experiences
  • TELUS International
    Digital Content Analyst
    January 2019 - January 2024 (5 years)
    • Analyzed user interaction with digital content to optimize moderation and reduce operational lag
    • Designed dashboards and compliance reports to support data-driven decisions
    • Applied statistical methods to evaluate platform risks and improve accuracy

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Education

  • Data Science Training (310h)
    CodeOp
    Data Science Training (310h)
  • Data Science Bootcamp
    AllWomen
    Data Science Bootcamp

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