About Claudio
English
Native or bilingual
French
Native or bilingual
Italian
Native or bilingual
German
Basic
Spanish
Basic
Experience
- LogarithmSolution Engineer (Customer Success)July 2025 - Today (11 months)• • Architected & deployed in production POCs, and AI solutions for customers in Energy and Financial sector, implementing RAG (Retrieval Augmented Generation) pipelines for context-aware responses, leveraging Azure Cognitive Services and LLMs to drive Digital Transformation.• • Acted as lead technical advisor, conducting workshops to define use-cases, aligning Generative AI capabilities with client business strategy.• • Worked hands-on with LLMs, automations, legacy software e SaaS in Digital Transformation. Managed customer relationships.
- VyntraTechnical Project Manager (Client Success & Delivery)August 2025 - January 2026 (5 months)• • Led and coordinate end-to-end software initiatives working directly with strategic enterprise clients, to architect Fincrime prevention AI tools.• • Acted as a trusted advisor to business stakeholders, translating business needs into actionable demonstrations & solutions across client operations.• • Collaborated closely with customers, sales and product teams to align priorities, resolve technical issues, ensuring high client satisfaction.• • Identified recurring technical hurdles in customer deployments and collaborate with Product/Engineering to standardize these into scalable integration features.
- Inpher Inc.Account & Solutions Manager|September 2021 - September 2024 (3 years)• • Managed the deployment of Privacy-Preserving Machine Learning (PPML) solutions on Azure and Google Cloud, advising clients on cloud security posture and data residency. Managed a portfolio of strategic c-level clients in regulated industries (Financial services, Government).• • Built trusted relationships with executives promoting the adoption of AI/ML technologies. Provided code-level support for customers.• • Planned the architecture and orchestrated the deployment of AI solutions, coordinating multiple internal and external workstreams, ensuring alignment between client business goals and the internal product roadmap. Troubleshooted integration issues and optimized data pipelines.• • Identified opportunities for expansion by demonstrating the measurable financial/operational impact of the solution (Value Realization).• • Created tutorials, technical enablement resources and self-service documentation for Customers to implement the SaaS independently.
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Education
- Master of Science in-EPFL (Swiss Federal Institute of Technology)2020Master of Science in
- B.Sc. in Energy Engineering-La Sapienza – University of Rome2018B.Sc. in Energy Engineering