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Malt Strategy
Delphine ArvengasDA

Delphine Arvengas

Digital Marketing and CX

€850/day
Genève, CH
8-15 years
Transformation digitale
Stratégie marketing digital
Customer Experience
CRM
Conduite du changement

Average response time: 1 hour

About Delphine

With over 15 years in Digital Transformation and Data Driven CX, my skills lies in delivering business solutions to C-Levels around Digital Marketing and customer experience. A combination of Delivery Partner and Business expert, I act as a trusted advisor helping customers in shaping their future through digitalization.▪My focus is to drive success, innovation, and growth, both for my customers and for my teams.▪My focus industries are CPG, Luxury and Retail, having worked for the biggest corporates, as well as NGOs.

  • French

    Native or bilingual

  • English

    Native or bilingual

  • German

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • DIGITALL
    Managing Consultant
    January 2012 - December 2017 (5 years and 11 months)
    Development of a key enterprise account in the FMCG in 48 countries•CRM/CX advisory for different international clients in FMCG, Luxury•Building and leading a team of 7 people
  • CAPGEMINI SWITZERLAND AG,
    Delivery Partner, Director
    January 2023 - September 2024 (1 year and 8 months)
    Geneva, Switzerland
    • • Develop and build footprint around Customer Experience in Switzerland & led Teams
    • • Provide trusted advisory to major enterprise companies in diverse industries
    • • Head of Women@Capgemini Switzerland
  • DIGITALL
    VicePresident Luxury, Retail, ConsumerGoods andHead of Diversity andInclusion Circle
    June 2021 - December 2022 (1 year and 6 months)
    Munich, BY, Germany
    • • Takingover the full P&Lfor the vertical: customers, teams, goto market – 50%growth in 1 year
    • • Expanding footprint at customerswith extended portfolio, especially Digital Marketing, and Customer experience
    • • Developing innovative solution for industry, C-Level advisory
Check out Delphine's experience

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Education

  • MSc Management
    HECParis
    2008
    MSc Management
  • eCornell Master Certificate in Hotel and Hospitality
    Cornell University
    2013
    eCornell Master Certificate in Hotel and Hospitality
Check out Delphine's education

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