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Eleni Theodorakopoulou

Customer service advisor
  • Suggested rate
    €250 / day
  • Experience3-7 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Eleni's quote.
Location and workplace preferences
Location
Athens, AT, Greece
Remote only
Primarily works remotely
Verifications

Freelancer code of conduct signed

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Verified email
Languages
Categories
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Skill set (15)
Eleni in a few words
I am an experienced customer service specialist, having gained a great set of skills,professionalism, patience, and a “people-first” attitude.
I am fully trained in handling general questions and technical issues, resolve concerns, complaints, or assist challenging customers.I am a Greek citizen, living in the UK for the last 7 years.I have a full settled status, and the right-to-work in the UK, but will be located in Greece for at least 3 months due to caring for ill family member.
Experience
  • Delivery Hero
    Customer service specialist
    E-COMMERCE
    September 2022 - Today (2 years and 5 months)
    Greece (historical region), TS, Greece
    Customer support regarding live orders, refunds and charges, resolving complaints and ensuring compliance in business processes
Recommendations
Education
  • HR management and People's partnership
    CIPD