Eva Schmidt

Worked closely with Product Owners to align digital initiatives with strategic goals. Led cross-functional teams to deliver scalable, user-centric solutions and co shaped ICT architecture and roadmaps. Strong background in business analysis, demand management and healthcare systems.

As a Solution Architect, Project Manager & Consultant at CompuGroup Medical, I led the design and delivery of complex digital solutions for healthcare providers across Switzerland. Over more than six years, I managed end-to-end implementation projects for clinical and ERP systems, translating business and regulatory requirements into scalable, user-centric architectures.

I worked closely with stakeholders including clinicians, administration, and IT teams to align technical solutions with operational needs. My role combined hands-on solution design with agile project management, ensuring timely delivery, budget adherence, and high user adoption. I was responsible for requirements engineering, system integration, and process optimization, contributing to over 30 successful deployments.

Additionally, I supported the development of ICT strategies and product roadmaps, helping organizations modernize their digital infrastructure. Acting as a key interface between business and technology, I facilitated cross-functional collaboration and guided teams through complex transformation initiatives.

As a Reservations Manager at Buchinger Wilhelmi, I was responsible for overseeing the end-to-end booking process at a globally recognized health and fasting clinic. I managed a team of four employees, ensuring high service quality, efficient workflows, and optimal allocation of resources. I coordinated inquiries from international clients, provided personalized guidance on treatment programs, and ensured maximum occupancy while maintaining a premium customer experience. I worked closely with medical, operational, and administrative teams to guarantee a seamless patient journey from initial contact to arrival. A key focus of my role was optimizing internal processes and enhancing digital booking and CRM systems. By leveraging data analysis, I identified demand patterns and implemented measures to improve capacity planning and operational efficiency. Additionally, I trained new team members and acted as a key interface between management, clients, and internal departments. This role required strong leadership, organizational skills, and intercultural communication.