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Malt Strategy
Felix AgnigloFA

Felix Agniglo

IT Workplace Specialist

€985/day
Neuchâtel, CH
8-15 years
Office 365
Active Directory
Microsoft Azure
Cybersecurity
Compliance

Average response time: 1 hour

About Felix

With over 8 years of experience working as an ICT specialist in the areas L2 & L3 IT Support, System Admin and
Workplace ; Iam open for new opportunities. My main focus is on windows environment & MS office 365. My
professionalism and experience have brought me to deliver quick high quality solutions following the SLA and
acting on KPIs
Social Networks
Semiconductor and Hardware
Digital and IT Services
Telecommunications
E-commerce

  • French

    Native or bilingual

  • English

    Native or bilingual

  • German

    Native or bilingual

Can work on-site
Neuchâtel (up to 50km)

Experience

  • Kelly Services SA / Gi Group Holding AG
    IT Support Engineer
    TELECOMMUNICATIONS
    October 2023 - May 2025 (1 year and 7 months)
    Neuchâtel, Switzerland
    Ingénieur IT Workplace & Cloud avec 8+ ans d’expérience en environnements multi-sites. Certifié Microsoft AZ-104, spécialisé en Microsoft 365, Entra ID/Azure AD, Intune/Endpoint Management et automatisation PowerShell. Solide pratique du support L2/L3, du déploiement poste de travail, de la sécurité postes/M365 et des workflows Power Automate. Certificat récent en Cybersecurity Governance & Compliance. Habitué aux contextes internationaux (ex. horlogerie/life sciences), aux migrations et à l’industrialisation des opérations IT avec des livrables documentés et mesurables.

    Trilingue FR / EN / DE. Basé en Suisse (Neuchâtel) – interventions sur site CH et à distance EU.
    Microsoft Intune ABM Active Directory Microsoft Endpoint Manager End User Computing
  • D-ploy ( for Phillip Morris International)
    It Support Specialist
    March 2022 - June 2022 (3 months)
    Onsite Support 2 nd level Support Managing laptops with SCCM & Autopilot system Prioritize Helpdesk tickets in serviceNow Taking tasks, incidents & inquiries. Making documentations in OneNote & SharePoint.
  • Netxok/ Freiburg im Breisgau
    Desktop Support Technician
    December 2016 - March 2022 (5 years and 3 months)
    Germany
    Support Engineer in L1 & L2 Devices & user account setting New devices configuration . Short documentations on setting up iPhone SE, connecting outlook and MS Teams on iPhones. Troubleshooting outlook connexion failure on iPhone IT Support on demand according to the clients ' need. Configuring professional smartphone by installing intune ( company portal ) according to the GPO Workplace configuration Cloud storage and data protection ( OneDrive & Google Drive ) Daily Customer service delivery

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Education

  • Bachelor of Science in
    École Supérieure des Technologies de l'Information
    2020
    Bachelor of Science in
  • Information Technology / No diploma
    Uni Freiburg im
    2015
    Information Technology / No diploma
Check out Felix's education

Skill set

DHCP
WLAN
Patch Management
Switch
Firewalling
End User Computing

Categories