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Francine BraunFB

Francine Braun

Quality Assurance Manager & Executive Operations

€300/day
Lucerne, CH
8-15 years

Average response time: 1 hour

About Francine

  • Portuguese

    Native or bilingual

  • English

    Fluent

Can work on-site
Lucerne (up to 50km)

Experience

  • CALERES INC
    Quality Assurance Manager & Executive Operations
    January 2013 - June 2025 (12 years and 5 months)
    Vietnam & China, Puerto Rico
    • • Supported senior leadership with daily operations, travel planning, cross-functional coordination across Asia.
    • • Lead daily meetings, managed schedules, and facilitated communication between HQ and factory teams.
    • • Manage fit and quality assurance (QA) operations across factories all of our factories.
    • • Lead product testing with professional fitting models and selected testers, evaluating all aspects in terms of quality, durability and comfort to ensure the best customer experience.
    • • Oversaw SOP developments, factory audits, and team coaching across multiples sites.
    • • Delivered strategic insights to improbe efficiency, quality, and team performance.
    • • Acted as cultural liaison between international teams, ensuring clarity and alignment.
  • CRAFT LEATHER INTERNATIONAL LIMITED
    General Manager & Executive Liaison
    March 2004 - April 2013 (9 years and 1 month)
    China
    • • Managed communication with customers in Brazil and the USA, ensuring strong relationships and satisfaction.
    • • Provided customer care, conducted product research, and monitored trends at regional trade fairs to support business objectives.
    • • Coordinated executive travels, trade fair participation and suppliers negotiations.
    • • Maintained financial control by tracking budgets, managing invoices, and ensuring cost effectiveness in logistics operations.
    • • Collaborated with cross-functional teams to align customer requirements with supply chain and financial processes
  • VICTORY LTDA (Camuto Group_Brazil)
    Administrative Assistant & Fitting model
    April 2001 - July 2003 (2 years and 3 months)
    • • Provided administrative support to leadership team, handling billing, export documentation and client communication.
    • • Served as a fitting model (size 7) to evaluate product fit and ensure alignment with quality standards.
    • • Approved Fit Trials and provided recommendations to refine product design and performance.
    • • Communicated daily with factories via email to relay fitting results and ensure timely adjustments.
    • • Supported Quality Control (QC) and Quality Assurance (QA) teams, collaborating with specified suppliers to maintain product standards.
    • • Conducted factory visits to inspect production processes and perform final quality control checks, ensuring compliance with company requirements.

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Education

  • High
    School
    High
  • Bilingual Secretary and Administration Course –
    ESPM
    2002
    Bilingual Secretary and Administration Course –

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