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Geraldine PoukensGP

Geraldine Poukens

Fractional CMO, Category Management Retail & E-com

€1,200/day
Zug, CH
15+ years

Average response time: 1 hour

About Geraldine

  • English

    Native or bilingual

  • German

    Conversational

  • French

    Native or bilingual

  • Dutch

    Native or bilingual

  • Spanish

    Native or bilingual

Can work on-site
Zug (up to 50km)

Experience

  • JnJ consumer health
    Global Director People & Culture Transformation
    HEALTH AND WELLNESS
    October 2022 - February 2024 (1 year and 4 months)
    • Spearheaded global organizational transformation during J&J's Consumer Health restructuring, embedding agile, data-driven culture across 50 markets.
    • Partnered with executive leadership to align people strategy with innovation and sustainability goals, supporting a smoother business carve-out and readiness for Kenvue launch.
    • Designed an integrated employee engagement and communication ecosystem (newsletters, surveys, townhalls) driving +20% engagement and +15% leadership adoption.
    • Implemented continuous improvement and performance frameworks that enhanced cross-functional collaboration.
    • Acted as strategic HR business partner for commercial, R&D, and supply chain teams, translating organizational culture into measurable business outcomes.
  • Dufry Group
    EMEIA Director of Category Management
    RETAIL (SMALL BUSINESS)
    October 2017 - October 2020 (3 years)
    • Led global marketing partnerships with top luxury brands, building ecosystems that increased brand equity and customer engagement across digital and retail touchpoints.
    • Transformed vendor relationships into long-term strategic alliances, delivering +9% YoY growth through value co-creation and multi-channel activation.
    • Partnered with regional and commercial teams to align marketing, sales, and operational excellence creating consistent brand storytelling globally.
    • Developed global go-to-market frameworks, integrating ABM and CRM tools (Salesforce) to optimize marketing performance and ROI.
  • Dufry Group
    EMEA Senior Customer Development Manager, Category Manager
    RETAIL (LARGE RETAILERS)
    August 2016 - September 2017 (1 year and 1 month)
    • Directed $1.7B portfolio across 34 markets, delivering +9% category growth YoY vs +6% trend.
    • Leveraged shopper insights & assortment optimization, growing skincare +8%.
    • Standardized consumer experience & promotional excellence, scaled globally.
    • Streamlined SKUs (-36%) → unlocked +5% projected sales growth.
    • Drove category expansion, adding wellness brands and boosting Turkish haircare +35% sales.

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Education

  • Bachelor Business Administration & Marketing
    EPHEC
    2002
  • Business Sustainability Leadership
    Cambridge
    2020
    Leadership communication

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