Hussein G.

Various freelancing jobs and professional development (AI Product Manager Nanodegree (Udacity), Platform and Data-Driven PM courses, hands-on experimentation with agentic AI tools, German language advancement)

Retained as key product leader post-acquisition; owned the onboarding platform roadmap and led multiple onboarding product initiatives across markets.

• • Led discovery-to-launch automation of 20+ onboarding workflows on a 22-system integration platform, cutting customer activation time by ~90% and reducing projected annual operational costs by €1M.

• • Launched Salesforce-based regulated B2B onboarding portals in UK & Spain, enabling new market entry.

• • Took over a delayed, company-critical program; restructured a 20+ member team and revamped Agile processes, stabilizing delivery in 6 weeks and hitting the next release milestone.

• • Coordinated platform migration to PagoNxt infrastructure across 12 teams, shipped 3 weeks early, maintaining a 99.9% uptime SLO.

• • Conceived and launched a 0→1 self-service app for non-technical teams, validated the MVP, and scaled it into a core onboarding product.

• • Owned the product roadmap and quarterly planning; led Product Discovery workshops, validating hypotheses and driving data-informed prioritization and trade-offs.

• • Interviewed and onboarded 8+ PMs and engineers across teams; mentored key hires, improving delivery speed and cross-team execution.

• • Improved delivery processes and guided architecture decisions across teams, boosting throughput by ~30% while balancing scalability and long-term business goals.

• • Owned a partner-facing integration API platform orchestrating data flows across 22 internal and external systems (including PayPal, Mastercard, and Klarna), managing data for 200K+ merchants, governed by complex business rules, ensuring data consistency and reliability.

• • Planned and executed large-scale projects to onboard 20,000+ APAC merchants (Citi Bank), and 40 regional banks in France (Crédit Agricole).

• • Simplified system architecture and automated core logic, reducing long-term change costs by ~20%.

• • Aligned business and technical stakeholders (Sales, Architecture, QA, Ops), designing solutions and negotiating priorities and timelines to maximize product ROI.

• • Stabilized product operations and team morale during a major corporate restructuring, ensuring knowledge retention and continued system reliability.