About Jakob
- AI (vibe coding)
- Google Shopping Campaigns
- Customer Insights (user research, enterprise customer experience, quantitative tracking, surveys, etc)
- Data Science and AI foundations (CAS Data Science FHNW)
- Scrum Master: PSM II certification
- 10+ years in management positions at Google and Frontiers
- CTO of a non-profit
- Founder of consultancy of one
- PhD User Exerience / Linguistics
- 10 years in Banking
- Requirements Engineer: IREB Basic and Advanced
German
Native or bilingual
English
Native or bilingual
French
Fluent
Arabic
Basic
Spanish
Conversational
Experience
- JMQ ConsultingFounder and CEOBANKING AND INSURANCEJune 2024 - Today (2 years)Founder and CEO of a consultancy of one. Looking to help mid- to large companies develop a product vision, get early products off the ground, or scale an existing product to new user groups.Co-founder and CTO of non-profit startup, pioneering open access publications in Switzerland since 2005 with 170 published articles from 160+ authors, 152k visitors on the website and over 10k downloads of our PDFs.
- FrontiersHead of Product Management, User and Customer ResearchMay 2023 - May 2024 (1 year)My responsibilities• * Team lead of 5 UX researchers and Research Operations program managers, distributed across Europe. Responsible for hiring, performance management, team development, team strategy• * Team enabled all major tech initiatives at Frontiers, including one that received the innovation award 2023• * Created and introduced job performance evaluation framework for all UX roles (Design, Research, Management) and job levels (up to director level)• * In first 3 months, conceived, created, and led a booth that represented all of Product Management in the 2023 Frontiers Forum Live event• * Created and managed first ResearchOps capability at Frontiers• * Interviewed 10 candidates, hired in 3 different countries, promoted 1 direct report
- FrontiersLead Product Manager, User and Customer ResearchPUBLISHINGDecember 2022 - April 2023 (4 months)Helping Frontiers' mission to make science open by building a platform of open access and high-quality, peer reviewed research articles.
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Education
- PhD Diploma superior delengua españolaPhD Diploma superior de
- Google Design Sprint Masterinternal Sprint AcademyGoogle Design Sprint Master