Description

I am a System Engineer/Incident Manager crossing between various roles to

fit into whatever requirement a new customer may require.

I can provide VIP support on locations for Servers, Network, Printers and Desktops/Laptops.

I have been involved with Major incidents sometime as the organiser other times as the feet on ground assisting whatever team needs my skills for the troubleshooting and identify the root causes.

I have also been involved with the Microsoft Azure world with Intune and Defender tools etc

for management of the Wintel environments at the respective clients.

I have been involved with the data security and hardening Laptops, Desktops and servers on several projects.

I have supported DEV OPS environments in some of my projects.

Languages

Dutch
Fluent
English
Native or bilingual
French
Fluent
German
Conversational
Danish
Native or bilingual

Workplace preferences

Can work on-site

Brussels (up to 50km), Ghent (up to 50km), Mechelen (up to 50km), Antwerp (up to 50km), Liège (up to 50km)

Rio Tinto Minerals Europe
WINTEL Server Engineer/VIP Site Support
DIGITAL AND IT
October 2022 - February 2026 (3 years and 4 months)
Antwerp, Belgium
• Responsible for Rio Tinto Diamonds Antwerp, Borax Rotterdam and Borax Coudekerque.
• VIP Desktop Support WIN 10 & WIN 11, Workstation Migration, Desktop DevOps for factory applications.
• Incident Manager, Service Manager, Problem resolver. Provide Assistance on Bridge calls.
• Windows Server 2012 R2, 2016 R2 Datacenter, 2019 Datacenter, Active Directory User Administration, and Group Policies
• Local IT resource for Data Centres, Network Devices and Servers, cabling etc.
• MS Azure, MS Intune, MS Defender Endpoint support, Firewall, zScaler.
• ITIL Incident Management tools (Service Now and RTTMS)
• Support of Microsoft Office365, Microsoft Office 2019, MS Visio
• Microsoft Edge, Google Chrome
• Building Laptops, Desktop from SCCM and Microsoft Cloud
• VMWare , vSphere, vRealize, Windows Admin Center
• Ricoh Printing Systems
• Programming: PowerShell scripting,
• Tools: CMDB, SCCM, zScaler, Wireshark
KBC Bank
Linux Server/DEVOPS Engineer
DIGITAL AND IT
March 2022 - September 2022 (6 months)
Leuven, Belgium
•Redhat Servers v8/v7, JBOSS, Oracle Enterprise Manager
•File transfer Support, Monitoring Stonebranch UAC, MQ,
•ITIL Incident Management (Service Now), ITIL V2/V3, xMatters,
•Programming: PowerShell scripting, KQL
•Tools: CMDB, Kibana & Grafana, Confluence, Jira, Jenkins, GIT/Bitbucket
PARTENA
Data Security Engineer
DIGITAL AND IT
August 2021 - February 2022 (6 months)
Brussels, Belgium
•Data Security AD (Active Directory), TenableAD, Security Hardening (Protocol, AD,etc), AD Security Audits, Protocol Audits, Defending Cyber Attack
•Co-ordinating Security Changes for Protocols, MS Defender Firewall, TrendMicro Firewall and de-commission of non-compliant OS (WIN XP, WIN7, WIN8.1)
•Security troubleshooting (Windows Server 2012 R2, 2016 R2 Datacenter, 2019 Datacenter, WIN 10), AD User Administration, and Group Policies.
•ITIL Incident Management (Jira), ITIL V2/V3