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Juan LabastidaJL

Juan Labastida

Global Head of Operations

€800/day
Zurich, CH
15+ years

Average response time: 1 hour

About Juan

Helping start-ups, scale-ups and corporates optimize their global operations and supply chain strategies.

With over 15 years of experience across startups and multinationals in consumer goods, skincare and luxury, I bring an end-to-end operations mindset—from sourcing and logistics to ERP integration and digital transformation.

🔹 What I bring to the table

Global Operations Leadership: Led end-to-end supply chain and operations for both startups and multinational companies, with a footprint in over 100 countries. Proven ability to scale systems, teams, and processes across diverse markets and regulatory landscapes.

ERP & Tech Integration: Deep expertise in SAP (SD, MM, WM/EWM), Transport Management Systems, and process automation

Startup Agility + Corporate Discipline: I’ve built scalable ops from scratch and optimized mature global supply chains

Strategic Execution: Strong track record of cost reduction in sourcing and productivity gains through tech adoption

🔹 My added value

Hybrid thinking: I understand both the strategic and hands-on execution needed to scale operations

Results-driven: I align operations to business growth goals, customer expectations, and budget realities

Multicultural fluency: Comfortable working across teams in English, Spanish, and German-speaking environments

🔹 Types of projects I typically support

Supply Chain & Ops Audit + Optimization (B2B, B2C/D2C)

ERP / TMS / WMS Implementation and Integration

NPI readiness & production scaling (3PL, logistics, supplier onboarding, contract manufacturing)

Interim Ops/Supply Chain Leadership (fractional COO, Head of Ops)

Procurement strategy & vendor negotiations

Inventory planning, demand planning, fulfillment design, and logistics strategy

Let’s connect if you need a senior operations expert to scale, streamline, or transform your supply chain.
  • English

    Native or bilingual

  • Spanish

    Native or bilingual

  • German

    Fluent

  • French

    Conversational

Can work on-site
Zurich (up to 50km)

Experience

  • IRÄYE Skincare
    Global Head of Operations
    FASHION AND COSMETICS
    January 2023 - Today (3 years and 5 months)
    Zürich, Switzerland
    Strategic Supply Chain Leadership:
    Designed and executed comprehensive supply chain strategies that enhanced operational efficiency, reduced costs, and supported business growth and global expansion.

    End-to-End Supply Chain & Demand Planning:
    Led full-spectrum supply chain operations—from planning to execution—and developed robust demand planning processes to ensure accurate forecasting and optimal inventory levels.

    Product Development & Launch Execution:
    Managed the end-to-end development and launch of 8 new products, aligning supply chain capabilities with commercial goals and budget constraints to ensure timely, cost-effective rollouts.

    Technology Integration & Digital Transformation:
    Drove digitalization across supply chain functions by implementing a lightweight ERP covering inventory management, procurement, manufacturing, order processing, and demand planning. Deployed a B2B platform to automate and streamline wholesale order management.

    Sourcing, Procurement & Supplier Management:
    Negotiated and managed contracts with 3PLs, forwarders, packaging vendors, and contract manufacturers.

    Achieved a 26% reduction in logistics costs while accommodating a 38% growth in sales volume by redesigning the distribution strategy.

    Cut secondary packaging costs by 79% through supplier changes aligned with sustainability goals.

    Reduced primary packaging costs by 38% by switching suppliers and introducing more flexible MOQs.

    Order Fulfillment & Customer Satisfaction:
    Streamlined fulfillment operations to boost accuracy and speed, ensuring high OTIF (on-time, in-full) delivery and strong customer satisfaction.

    Risk Management & Cost Control:
    Implemented proactive risk mitigation strategies to safeguard business continuity, while maintaining tight cost control and consistently upholding high operational standards.

  • The Swatch Group AG
    Global Project Manager
    LUXURY GOODS
    January 2016 - January 2019 (3 years)
    Biel/Bienne, BE, Switzerland
    Global Logistics Strategy & Optimization: Developed and implemented strategic plans for global logistics operations, including warehouse setups, relocations, insourcing/outsourcing, and closures, while leading optimization projects across key international subsidiaries (Australia, China, India, Japan, Mexico, South Africa, Thailand, USA).
  • Vorwerk International Strecker & Co
    International Operations Manager
    January 2019 - January 2023 (4 years)
    Wollerau, SZ, Switzerland
    Global Warehouse & Distribution Strategy: Established and managed a central 3PL warehouse for worldwide distribution of finished goods, accessories, and spare parts. Developed and implemented logistics strategies aligned with organizational goals. 3PL Operations & Vendor Management: Oversaw 3PL warehouse operations, led logistics tenders, vendor selection, and contract negotiations, optimizing cost and service. Demand & Resource Planning (IBP): Implemented supply and demand forecasting for logistics resource planning (IBP), enhancing inventory and resource efficiency. Technology & Systems Integration: Integrated a new Transport Management System, establishing seamless interfaces with major forwarding agents, and standardized logistics master data. Performance Monitoring & Improvement: Implemented and monitored logistics performance using KPIs, driving continuous improvement and implementing corrective actions. Compliance & Project Management: Ensured compliance with local and international regulations, and managed internal projects according to PM standards.

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Education

  • Bachelor of Engineering
    University of Zaragoza
    2018
    Management Engineering is a multidisciplinary field that combines principles of engineering, business management, and systems thinking to optimize organizational processes and improve operational efficiency. It focuses on designing, analyzing, and improving workflows, production systems, and supply chains by applying engineering methodologies alongside management practices. Management engineers use quantitative tools, data analysis, and project management techniques to solve complex problems related to resource allocation, process optimization, quality control, and decision-making. Their goal is to enhance productivity, reduce costs, and ensure that business operations align with strategic objectives. Key areas within management engineering include process engineering, operations management, supply chain optimization, industrial engineering, and technology integration.
  • Master of Business Administration
    Quantic School of Business & Technology
    2017
    A cutting-edge, digitally native MBA program focused on practical business skills, leadership, and innovation. The curriculum emphasizes data-driven decision-making, strategic management, entrepreneurship, and technology integration, designed for professionals seeking flexible, high-impact education.

Certifications

  • Project Management Certificate
    Prefix / Swatch Group
    2017
    Microsoft Project Project Management Technical project management Project owner
  • Project Management Professional
    Tiba Managementberatung
    2014

Skill set

Categories