Description

Bonjour et Bienvenue!

Je suis une professionnelle rigoureuse et organisée,orientée vers le support client, la gestion administrative et la communication bilingue (français/anglais).

Je sais etre à l'ecoute, garder la confidentialité, et satisfaire aux demandes

Avec de l' expérience dans la relation client et la coordination à distance, je vous accompagne pour:

✅ Répondre à vos clients par E-Mail / chat / téléphone

✅ Gérer votre agenda, vos relances et vos tableaux de suivi

✅ rédiger vos documents (lettres,notes, rapports, proces verbaux

✅ Organiser vos fichiers, devis, factures

✅ Travailler avec professionnalisme, confidentialité et rapidité

💬 Disponible pour des missions ponctuelles ou régulières

💻 100 % en télétravail – horaires flexibles

📍 Basée à Zurich – je travaille avec des clients en Suisse, France et ailleurs

Parlons de votre projet avec plaisir!

Languages

French
Native or bilingual
English
Fluent
German
Basic

Workplace preferences

Remote only

Primarily works remotely

Supreme State Audit Office
Administrative Staff and Assistant Auditor
February 2016 - March 2025 (9 years and 1 month)
Yaoundé, CE, Cameroon
• Managed a wide range of administrative and documentation tasks and transalation of the said documents from French to english, notably:
◦ Drafted official correspondence, reports, meeting minutes, and concept notes for high-level stakeholders including the Minister.
◦ Customer relationship Management
◦ Composed Terms of Reference (ToRs) for major initiatives such as the coordinated audit on Illicit Financial Flows, the auditor certification training for CONSUPE, and joint meetings of AFROSAI technical committees.
◦ Organized meeting rooms and related logistics for training workshops, technical conferences, and statutory meetings.
◦ Contributed to the development of internal audit guides.
African Organization of Supreme Audit Institutions
Executive Directorate Administrative Staff
February 2016 - March 2025 (9 years and 1 month)
Africa
• Took detailed workshop notes to support the drafting of official reports, including submissions to the Secretary of the Regional Institutional Strengthening Committee of CREFIAF.
• Coordinated meeting room layouts and managed logistical arrangements to ensure efficient workshop execution.
• Collaborated with peer Supreme Audit Institutions (SAIs) to develop review matrices for national report assessments.
Station-Service Securité SARL
Custommer Relationship Management
AUTOMOBILE
January 2013 - December 2013 (11 months)
Douala, Cameroon
• Custommer Relationship Management
Recorded journal entries to maintain and update the general ledger.
• Input and verified accounting transactions ensuring data integrity.
• Managed and organized supplier invoices for efficient record-keeping and audit compliance.