Authoritative, yet approachable & responsive management style, to motivate & develop effective working relationships with staff while managing change. Promoting a culture of open communication, to include constructive feedback for self & colleagues
Excellent interpersonal style , using a variety of responsive communication skills effectively to build positive working relationships with service users, families & external professionals
Extensive knowledge of legislative requirements & good practice guidance such as, but not limited to; Health & Social Care Act, CQC Fundamental Standards, Mental Capacity Act, Deprivation of Liberty Safeguards, NICE Guidelines
Experience of turning services around successfully, helping define the direction of the service, achieving goals, increasing efficiency & productivity, leading the team to become high performing
Ability to evaluate opportunities & risks, decisive in order to deliver innovative new solutions to challenges
Always focuses on the needs, aspirations & outcomes of people who use services. Continually encouraging & enabling them to be involved in shaping the service, their own care & support provision, participating in service consultation, Experience in end to end project management, delivering quality outcomes.
A role model for excellent practice, setting consistent high standards while influencing practices & attitudes, challenging less effective behaviours through coaching & mentoring
Always establishing a highly visible presence in any service I'm involved with, varying the hours I work to ensure utmost flexibility
Experienced dealing with the demands of a busy work schedule, high quality planning, organising skills, scheduling & managing time & work load effectively