Description

I’m Maëlis Pili Pili, a freelance Business Operations Coordinator based in Lucerne, Switzerland.

I help agencies, international groups, and scale-ups run smoother by taking ownership of project coordination, operational support, and vendor management so their teams can focus on delivery and growth.

With 5 years of experience in fast-paced international environments, including Publicis Groupe’s Luxury and Health divisions, I’ve learned to bring structure where there is complexity, clarity where there is noise, and reliability where it matters most. I’m the person who makes sure nothing falls through the cracks.

What I can support you with:

∙Project coordination and milestone tracking

∙Operational and administrative support

∙Vendor and stakeholder management

∙Reporting, documentation, and executive presentations

I’m rigorous, adaptable, and effective from day one. I work well with little supervision and adjust quickly to new teams, tools, and workflows.

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual
German
Basic

Workplace preferences

Remote only

Primarily works remotely

PublicisGroupe
Business Controller
July 2025 - December 2025 (5 months)
Paris, France
Managing financial operations for two business units (Publicis Luxe & Health), ensuring accuracy, compliance, and profitability.
Optimized billing and cash flow processes, reducing delays and improving revenue visibility.
Coordinated Pfizer account invoicing to secure 100% revenue recognition before client closing deadlines. Supported management with monthly closings and financial insights, driving data-based decisions and growth.
Streamlined freelancer and expense management, improving operational efficiency and cost control. Supported the integration of a newly acquired production agency into the group’s existing structure, coordinating between teams, aligning processes, and ensuring operational continuity throughout the transition.
Financial Operations Budget tracking Invoicing Billing Cross-functional Coordination
Conseil Media Santé
Project Manager
January 2024 - June 2025 (1 year and 5 months)
Paris, France
Planned and coordinated media campaigns and corporate events, managing scheduling, venue coordination, and agenda preparation.
Ensured seamless collaboration between sales teams, agencies, and clients during conferences and industry fairs.
Oversaw campaign budgets, billing processes, and reconciliations using SAP and MediaManager. Produced monthly and quarterly reports providing actionable insights for management and key stakeholders.
Negotiated contract terms with vendors and partners, achieving measurable savings on project costs.
Project Coordination Event Management Negotiation Budget Management Reporting
Garnier et Linker
Account Executive
December 2021 - December 2023 (2 years)
Paris, France
Managed client relationships and accounts, improving retention by 10%.
Trained and onboarded new sales staff, boosting overall team productivity. Monitored sales activities and client interactions using CRM tools.
Contributed to strategic discussions aimed at strengthening market presence and identifying new business opportunities.
Client Relationship Management CRM Sales Operations Business development Team Training