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Marc TempezMT

Marc Tempez

ServiceNow Talent Partner – Certified Consultants

€750/day
Zürich, CH
8-15 years

Average response time: 1 hour

About Marc

Are you looking for certified ServiceNow consultants ready to jump into your project – now?

As Head of DACH-countries at Konversational, an Elite ServiceNow Partner, I provide you with direct access to our highly qualified and certified ServiceNow experts across Switzerland, Germany, Austria and neighboring countries.
Whether you need short-term reinforcements, long-term project support or post-go-live assistance, I have a curated bench of senior, multilingual consultants ready to deploy.

👥 Available profiles include:
  • Senior Technical Consultants (STC)
  • Technical Analysts & Business Analysts
  • Architects, Developers, Admins
  • Process & Functional Consultants (BPC, TPSM, FSO, CSM, etc.)

🔧 Expertise spans all ServiceNow domains, including but not limited to:
  • ITSM, ITOM, ITAM, CMDB
  • CSM / CRM / FSM / RSM
  • HRSD, TPSM, FSO
  • GRC, SecOps, IRM/DORA
  • UI/UX, HAM, SAM, SOM
  • ITBM, Platform upgrades, Integrations & custom apps
  • App Engine, Service Portal
  • AI virtual agents, Gen AI (Generative AI)

🌍 Language capabilities: English, German, French

📍 Locations: Onsite (DACH), hybrid or full remote – with resources also available from nearshore locations (e.g., Romania, Poland).

Whether you're a ServiceNow end-customer, a ServiceNow partner or an IT service provider, I provide you with flexible contract resources, deployed within your organisation from our payroll.

➡️ Let’s talk about how we can help scale your ServiceNow project, fast.
  • French

    Native or bilingual

  • English

    Fluent

  • German

    Native or bilingual

  • Russian

    Fluent

Can work on-site
Zürich (up to 50km), Lausanne (up to 50km), Genf (up to 50km), Basel (up to 50km), Lugano (up to 50km)

Experience

  • Konversational
    ServiceNow Senior Recruiter/Talent Partner
    DIGITAL AND IT
    January 2025 - Today (1 year and 5 months)
    Zürich, Switzerland
    I connect businesses with pre-qualified, certified ServiceNow experts (STC, TA, BA, developers, architects…) available for short or long-term missions – onsite, hybrid or remote – across DACH and Europe. Fast. Flexible. Reliable.

    Focus: ServiceNow framework, within ITSM & non-ITSM modules. ITOM, ITAM, CSM (FSM, RSM, CRM) FSO, SecOps, IRM/DORA, HRSD, TPSM.

    Available resources: Mainly English-, French- and German-speaking ServiceNow resources (Senior technical Consultant - STC, Business Process Consultant - BTC, Technical Analyst - TA, Business Analyst - BA, developer, architect, administrator)

    Projects type: providing contract consultants (working on our payroll) or classic end-to-end recruitment.

    Industries: Mainly in manufacturing, luxury, finance & telecommunications industries.

    Would you like to find out more? Contact me and schedule a conversation!
    ServiceNow CSM CRM fsm TPSM RSM FSO SecOps ITSM ITOM ITAM SAM SOM HAM SNOW Service Now IT-Projektmanagement IT-Architektur IT Project Management ITIL IT-Consulting IT-Planung IT Strategy IT-Strategie Business analysis Business Analysis CMDB HRSD GRC IRM DORA UI/UX Design UI/UX Architecture SI software architect Cloud architect Software Architektur IT Architecture Field service management Customer Service Management Certified ServiceNow Remote Nearshore Talent on demand Agile staffing Flexible workforce Elite ServiceNow Partner Entwicklung Lead Developer ServiceNow developer Technical Analysis Technical Analyse STC BPC Digital Transformation Transformation digitale Digitalisierung digitale Transformation IT-Security IT Support Digital and IT Services IT Service Delivery IT-Servicemanagement IT Service Management UX Consulting Consulting and Audits Softwareentwicklung Software Architecture
  • MOST – Export, Sales & Payment solutions
    Head of Business Development
    IMPORT AND EXPORT
    May 2022 - December 2024 (2 years and 7 months)
    Moskau, Russia
    • Serving Western manufacturers looking to open up their exports to Russia & CIS, or to sell more there. Wide range of sectors, including cosmetics, wine, textiles, industry, construction equipment & machinery, automotive, chemicals.
    • Obtaining EAC Certification, securing the export and sale of products in Russia in compliance with local standards.
    • Processing of legal, fast and secure cross-border payments between the whole world and Russia, in both directions.
    company representation Export russland Russisch Russia CIS Cosmetics Wine Textiles Industry EAC Certification Cross-border payments international payments International business Internationales Marketing Internationalisierung Internationales Projektmanagement Internationales Management Internationale Lieferanten
  • TIES' Recruiters - International Executive Search
    Senior Recruiter
    HUMAN RESOURCES
    March 2022 - December 2024 (2 years and 9 months)
    Rotkreuz, Switzerland
    • Specializing in recruiting multilingual middle, senior and executive managers in Switzerland, France & Germany.
    • Providing tailored staffing solutions for success-fee, task-specific and RPO assignments. Remotely.
    • Presenting qualified candidate shortlists to clients within an average of 7 working days.
    Multilingue Conseil en recrutement headhunting Recrutement Développement international Sourcing stratégie de recrutement Multiculturel Relations internationales international Outsourcing chasse de tête Recruiting Personalbeschaffung Personalberatung Dach Executive Search

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Education

  • Master in International Business & Management
    IAE Nice, France
    2012

Skill set

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