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Mark LauzonML

Average response time: 1 hour

About Mark

  • German

    Native or bilingual

  • English

    Fluent

  • French

    Fluent

Can work on-site
Zürich (up to 50km)

Experience

  • Implenia Schweiz AG,
    Change Manager & Transformation Expert
    October 2020 - May 2025 (4 years and 7 months)
    Opfikon, ZH, Switzerland
    Duties
    • Development and Roll-out of the Implenia Mission Statement (Vision, Purpose, Strategy, Culture & Values, Structure & Process)
    • Change Roadmap including the the Implenia Change Board & Change Network
    • Change Governance & Toolbox
    • Change Training across all levels (Employee, Leader, CM, Expert)
    • Consulting services to various stakeholders
    • KPI definition, Surveys & Pulse Checks
    • Concept, planning and execution of Change Campaigns, Interventions and Projects
    • Create compelling and state of the art communication means to promote Change initiatives
    • Leadership development & trainings -Leadership Communication, Changeability, Appreciation, Peer Coaching
    • Project Plans, Project Management and Controlling
  • andrion AG,
    Project Consultant, Marketing & HR Support
    March 2017 - September 2020 (3 years and 6 months)
    2500 Baden bei Wien, Austria
    Duties
    • Project Management and Consulting Services in Digitalization and Change Management Projects
    • Marketing & Communication
    • Redesign and implementation of internal HR Processes from A-Z incl.
    ◦ Sourcing
    ◦ Recruiting (introducing new 3-step Process)
    ◦ Onboarding
    ◦ Career Planning and Development.
    • Analysis of new business opportunities e.g. Swiss Insurance Market
    • Test Management & Release Management of Banking Program
    • Training and support of stakeholders.
    • Business Process Modelling (BPMN 2.0)
  • Infocentric Research AG,
    Head of Sourcing & Quality Business Development
    January 2015 - February 2017 (2 years and 1 month)
    2500 Baden bei Wien, Austria
    • Support of the Account Management in sales activities and customer care.
    • Service delivery staffing, human resource planning and management.
    • Close cooperation with our internal teams, partners and pool of freelancers.
    • Definition of the core service delivery process (organizational design).
    • Drive the implementation of standards, tools and roll-out of the process across the organization.
    • Implementation of a Continuous Improvement Process (CIP) transforming Infocentric into a learning organization.
    • Training and support of stakeholders.

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Education

  • Systemic Dynamics in Organizations program
    BH Institute
    2025
    Systemic Dynamics in Organizations program
  • Course in Modern Management
    University of Applied Sciences and Arts Northern Switzerland
    2023
    Course in Modern Management

Skill set

Categories