About Oliver
In a nutshell, my Enthusiasm for creative problem-solving and constant learning is accompanied with the thrill of satisfying customers. Throughout my career, I've been driven by the desire to develop projects for create delightful experiences and find innovative and feasible solutions. I am a Digital Leader.
My business cards say such things as Business & IT Consultant – both in experience and degree. But when you get right down to it, I’m much more – I’m an Experience Designer, Researcher, Change leader, Project manager, Innovator, Growth hacker, Team developer, Content creator. Most of my work happens where development meets user experience, where human-centered design overlaps with technology.
So far, I have the following specialties under my belt: Economics, IT Development, Project Management, Product Management, Stratgey, Start up Experience, Experience Design, Design Thinking, Entrepreneurship and Corporate Innovation, High Tech, Change Leadership.
If you want to bounce your ideas off of me or chat about corporate innovation, team development, coaching or your love of music, drop me a line!
German
Native or bilingual
English
Fluent
French
Conversational
Can work on-site
Bern (up to 50km)
Experience
- SwisscomAgile CoachMarch 2024 - Today (2 years and 3 months)People Manager in agil organisierter IT Unit mit bis zu 250 internen & externen Mitarbeitern in der Schweiz, Lettland und Holland. Team Mastery, Promotion, Talent Management, Rekrutierungen etc.
- SwisscomSenior Customer Experience DesignerMay 2017 - February 2024 (6 years and 10 months)Optimierung Key Prozesse Swisscom in Experience & Customer Journey. Leitung Strategie Aktivierung (Transformation) von 6.000 Mitarbeitern durch Booklet, Digitalisierung & persönlichen Austausch. Idee & Agile Umsetzung innovatives Shoppen per App in den Swisscom Shops (Scan & Go).
- SwisscomSenior Consultant HCD, Head of Innovation CultureJune 2010 - April 2017 (6 years and 10 months)Auf- und Ausbau Abteilung "Human Centered Design". Erfolgreiche Umsetzung Design Thinking Methodik in Projekten wie Swisscom Shops und Mobiltarifpläne (Natel Infinity). Leitung von 18 Mitarbeitern, die mittels Publikationen, Trainings, Raumkonzepten intern transformierten.
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Education
- Masterclass "Erfolgreich digitale Transformationsprozesse gestalten"brandeins2023Masterclass "Erfolgreich digitale Transformationsprozesse gestalten"
- Machine Learning (AI)Stanford University Stanford University2022Machine Learning (AI)