You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Malt Strategy
Pashaya FaisaikramPF

Pashaya Faisaikram

Freelance Admin & Sales Specialist

€250/day
Zurich, CH
0-2 years
virtual assistant
customer service
Data Entry
Social media
Salesforce

Average response time: 1 hour

About Pashaya

Trilingual professional (English, German, Thai) with experience in luxury hospitality, administration, and sales & marketing. I offer reliable remote support in virtual assistance, data entry, CRM management, social media coordination, and client communication. Detail-oriented, adaptable, and comfortable working independently in fast-paced international environments. Available for part-time and project-based work.
Hotel industry
Luxury Goods
Environmental and Sustainable Development

  • Thai

    Native or bilingual

  • English

    Native or bilingual

  • German

    Fluent

  • French

    Basic

Remote only
Primarily works remotely

Experience

  • Mandarin Oriental Palace, Luzern
    Sales & Marketing Trainee
    HOSPITALITY
    February 2024 - July 2024 (5 months)
    Lucerne, Switzerland
    • • Rotational experience in Sales, Group & Events, and Marketing including PR
    • • Support offers, contracts, and presentations, and independently organised several FAM trip under team supervision.
    • • Maintained the customer database and website content to support the hotel's digital presence.
    • • Handled check-in & check-out for individual guests and groups, processing reservations, guest requests, and cash desk duties.
    • • Answered calls, trained new team members, and ensured cleanliness and order at the front desk.
    • • Worked with HMS/Infor PMS, HOTSOS, Hello MO, and Seven Rooms.
    CRM Management Content marketing Lead generation Social Media Marketing Brand Management
  • Mandarin Oriental Palace Luzern
    Front Office Trainee
    HOSPITALITY
    August 2023 - January 2024 (5 months)
    Lucerne, Switzerland
    • Handled check-in & check-out for individual guests and groups, processing reservations, guest requests, and cash desk duties.
    • Answered calls, trained new team members, and ensured cleanliness and order at the front desk.
    • Worked with HMS/Infor PMS, HOTSOS, Hello MO, and Seven Rooms.
    Front Desk Operations Guest Relations Reservations Management Complaint Resolution Opera PMS
  • Kempinski Palace Engelberg,
    F&B Service Trainee
    HOSPITALITY
    June 2021 - January 2022 (7 months)
    Engelberg, OW, Switzerland
    • • Welcomed guest, recommended food & beverage pairings, processed orders and bills and independently managed my own station across all meal periods.
    • • Awarded Employee of the Month in September for reliable performance and warm, helpful service to guests and colleagues
    Fine Dining Service Wine & Beverage Pairing Point of Sale (POS) Upselling

Recommendations

Be the first to recommend Pashaya

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Signup to reveal

Education

  • Bachelor of Science
    Les Roches Global Hospitality Education
    2026
    Bachelor of Science
  • Diploma in Hospitality & Gastronomy
    SHL Schweizerische Hotelfachschule Luzern
    2023
    Diploma in Hospitality & Gastronomy
Check out Pashaya's education

Categories