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Malt Strategy
Pawel KonieczniakPK

Pawel Konieczniak

Strategist and Insights & Analytics Manager

€1,500/day
Zürich, CH
15+ years
Projektmanagement
Corporate strategy
Kundenerfahrungsmanagement
Erkenntnisse & Analysen
Business-Transformation

Average response time: 1 hour

About Pawel

I bring expertise in strategy, transformation, and data & analytics, with a strong focus on innovation and growth. At Zurich Insurance, I led customer-driven strategies, audited business performance, and implemented innovative business intelligence solutions. As Head of Startup Onboarding at the Swiss Insurtech Hub, I forged strategic partnerships with startups and industry leaders. My McKinsey experience honed my skills in market entry, transformation, and leading international teams. With an Executive MBA (HEC, LSE, Warsaw Tech) and MIT Sloan AI Strategy certification, I combine strategic insight with technological fluency to drive innovation, accelerate growth, and position organizations ahead of market shift.
Banking and Financial Services
Consulting and Audits
Digital Business Models
Private Equity

  • Polish

    Native or bilingual

  • English

    Fluent

  • German

    Conversational

  • Russian

    Basic

Can work on-site
Zürich (up to 50km)

Experience

  • Zurich Insurance Group
    Secondment at Zurich Customers Active Management; Group Customer Office
    BANKING AND INSURANCE
    December 2022 - December 2023 (1 year and 1 month)
    Zürich, Switzerland
    Implemented next-generation customer experience initiatives during the ZCAM secondment. Key achievements include piloting an integrated customer metrics program—combining the Loyalty Pyramid and Revenue Retention—into the Group-wide performance scorecard
    Business performance Customer Loyalty/ Retention Customer Journey Kundenerfahrungsmanagement Corporate strategy
  • Zurich Insurance Group
    Program Manager; Personal Lines Strategy Execution, Group Strategy
    BANKING AND INSURANCE
    January 2022 - January 2023 (1 year)
    Zürich, Switzerland
    Facilitated customer-led strategy development and transformation in 2022-2025. Led various projects regarding the future multi-distribution model, customer experience and business performance management
    business performance management Corporate strategy Business development Customer Loyalty/ Retention Innovation
  • Zurich Insurance Group
    Head of Market Intelligence Unit; Group Strategy
    BANKING AND INSURANCE
    October 2011 - July 2015 (3 years and 9 months)
    Zürich, Switzerland
    Built and led the Market Intelligence Unit, which played an instrumental role in supporting Group strategy development and identifying innovation opportunities in 2011 -2016
    Business intelligence Data analysis Benchmark Project Management Marketing Intelligence
Check out Pawel's experience

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Education

  • Executive MBA
    Technical University of Warsaw
    2007
    Executive MBA
  • Postgraduate studies – Insurance and Pension Plans
    Warsaw School of Economics
    2001
    Postgraduate studies – Insurance and Pension Plans
Check out Pawel's education

Certifications

  • Artificial Intelligence: Implications for Business Strategy
    Massachusetts Institute of Technology – Sloan School of Management
    2025

Skill set

Business performance
Business development

Categories