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Pierre L.PL

Pierre L.

Fractional CPO/COO | Product, Ops & AI | Scale

€800/day
Lausanne, CH
15+ years

Average response time: 1 hour

About Pierre

I help startups and scaleups build better products and scale their operations successfully.

Over the past 15 years, I've led product and operations teams through the complex reality of growing companies, from founding teams figuring out product-market fit to managing operations for 850+ people.

My background:
As CEO of DigNow (AI & data infrastructure), I grew the platform to 5,300 users through product-led growth. As Product Manager at Wakweli and Head of Operations at Public Transport Lausanne (CHF 70M budget), I've raised $2.4M, built products from scratch, and optimized operations at scale.

Where I can help:
  • Product & Growth: I define product strategy, validate market fit, and build roadmaps balancing user needs with business constraints. I've launched B2B products, always starting with "what problem are we really solving?"
  • AI & Analytics: I've implemented LLM-based features and AI governance at DigNow. I help you understand where AI makes sense (and where it doesn't), set up meaningful KPIs, and build BI systems that inform decisions.
  • Operations: At TL, I improved employee satisfaction from 19% to 81%. I help companies move from chaos to scalable processes without losing agility. I apply Lean principles, audit processes, and foster innovation and risk management.
  • People & Leadership: I design organizational structures for scaling (10→50+ people), develop talent programs, and coach leadership teams. Building strong teams is strategic.
  • Fundraising: I create investor materials; pitch decks, business plans, due diligence prep. Having raised capital myself, I know what investors actually care about.

How I work:
I adapt to your needs, from single missions to full-time. Based in Switzerland, working remotely or hybrid/on-site for Geneva-Lausanne companies. Fluent in French and English.

Let's talk if you're scaling and need someone who's done it before.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Lausanne (up to 50km), Geneva (up to 50km), Fribourg (up to 50km), Neuchâtel (up to 50km), Bern (up to 50km)

Experience

  • DigNow
    CEO, Product and Operation
    TECH
    November 2023 - September 2025 (1 year and 10 months)
    Lausanne, Switzerland
    • Owned product and operational strategy for AI/Data infrastructure platform:
    defined product specifications and roadmap, structured team and processes,
    managed $600K fundraising execution

    • Led product development and analytics implementation: conducted user needs
    analysis, designed customer journey, established product analytics tracking
    user behavior, engagement, and performance metrics

    • Built and managed cross-functional team of 6: recruited, onboarded, and
    developed talent across IT, Data, Operations, and Marketing while coordinating
    execution of technical and commercial roadmap

    • Deployed AI solutions and governance framework: implemented LLM-powered workflow automation (40% efficiency gain), created AI ethics framework, and established data governance model ensuring regulatory compliance

    • Established operational systems: implemented KPI tracking, performance monitoring, cost optimization processes, and risk management systems supporting scalable growth

    • Delivered measurable business outcomes: 5,300 users acquired in 6 months, 4
    Letters of Intent secured, 20+ strategic partnerships established,
    30,000-member community built, won startup competition.
    Product management AI and Advanced Analytics Product Launch Strategy Team management Digital Transformation
  • Wakweli
    Product & Project Manager
    TECH
    February 2022 - October 2023 (1 year and 8 months)
    Geneva, Switzerland
    Owned end-to-end product strategy and commercialization for a digital asset
    certification platform, from model definition to market launch in 18 months.

    • Developed commercial and go-to-market strategy, secured 6 strategic partnerships,
    defined business model
    • Defined product foundation: wrote specifications, designed user journey,
    customer needs analysis, and developed product roadmap aligned with business
    objectives
    • Led cross-functional team (IT, Operations, Marketing) to execute technical and
    commercial action plan within budget and timeline
    • Produced comprehensive commercial and technical documentation (specs, user guides,
    whitepapers, pitch decks) that successfully raised $1.8M
    • Managed stakeholder communication and mitigated legal, technical, and financial
    risks throughout product lifecycle
    • Monitored performance: KPI definition and tracking, platform development budget
    management

    Results:
    • Raised $1.8M in funding
    • Successfully launched platform in 18 months (ideation to implementation)
    • Secured 6 strategic partnerships
    • Product roadmap and go-to-market strategy validated by investors
    Product management Project Management Business development Strategic planning Team management
  • Transports publics lausannois
    Head of Support, Planning & Management
    TRANSPORTATION
    November 2013 - January 2022 (8 years and 2 months)
    Lausanne, Switzerland
    Led digital transformation and product strategy for workforce management systems
    serving 850+ operational employees (bus, metro, train).

    • Owned end-to-end product delivery for ERP/Giro software modules: defined
    specifications, customized solutions, configured internal parameters, managed
    stakeholder communication, and trained 850+ users
    • Built data and KPI tracking systems analyzing 1.5M+ annual work hours: defined
    system performance monitoring, resource utilization, and implemented data governance
    • Managed CHF 70M operational budget while ensuring regulatory compliance (OFT/LDT)
    • Scaled operations: grew team from 12 to 22 specialists over 8 years, expanded
    service coverage from 500 to 850 drivers through two successful reorganizations
    • Created and negotiated with union an innovative vacation planning system that
    increased user satisfaction from 19% to 81%
    • Deployed ERP modules enhancing digitalization, optimized manual client requests
    by 70%
    • Developed Employment/Resources dashboard for tracking 1.7M production hours and
    performance analysis (average productivity gain of 0.3% per year)

    Results:
    • Measurable business impact: user satisfaction +62 points (19%→81%)
    • CHF 70M budget managed with 100% regulatory compliance
    • Team scaled +83% (12→22 specialists) over 8 years
    • Operational coverage +70% (500→850 drivers)
    • Process optimization -70% manual requests through digitalization
    Digital Transformation Team management Product management Change Management

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Education

  • Federal Diploma Public Transport Manager
    HEIG-VD (Switzerland)
    2019
  • Master in Finance and Maritime Logistics
    University of Nantes (Brittany)
    2008

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