Skill set (12)
Rada in a few words
I am Rada, an experienced Programme Officer with a diverse background and strong communication and negotiation skills, with more than 7 years of experience managing programme activities in the humanitarian, environmental, tourism and security fields. My experience includes budget management, translation, transcription, data collection, customer relationship and more!
Experience
- World Bank GroupConsultantRESEARCHSeptember 2019 - August 2020 (12 months)identified and Interviewed potential partners to create a peacebuilding platformEnsured accurate and timely submission of activity progress reports and financial reports including ensuring all supporting documents are maintained and well stored
- REACH InitiativeOperations OfficerLOGISTICS & SUPPLY CHAINOctober 2017 - September 2019 (1 year and 12 months)Develop REACH operating plans and objectives in line with organizational goals.• Co-lead the implementation of REACH projects, workshops and events• Promote efficient work-flow through regular follow up and meeting with staff and local partners
- Teleperformancecustomer service agentTELECOMMUNICATIONSJune 2013 - July 2016 (3 years and 2 months)Perform phone conversation with customers to answer their questions, provide information and advise them when necessary.Handle special requests and complaints of customers
Recommendations
Education
- Master Degree in Applied SciencesFaculty of Natural Sciences2016
Certifications
- Agile Project Management Foundation Level with Practitioner (AgilePM)Moderngov, London UK2020