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Sandra M.SM

Sandra M.

Product | Operations | Start-ups

€850/day
Zurich, CH
8-15 years

Average response time: 1 hour

About Sandra

I help startups, scale-ups and beyond design, launch and scale digital products that actually get shipped, adopted and monetised.

As an experienced Product Manager and Operations Lead, I step in when teams need clarity, momentum and execution. I work at the intersection of product strategy, delivery, and operations, translating business goals into concrete roadmaps, priorities and results.

I typically support projects such as:
  • Acting as an interim or fractional Product Manager or Operations Lead
  • Product discovery and validation (user research, problem framing, MVP definition)
  • Product strategy and roadmap creation
  • Launching or scaling SaaS and digital platforms
  • Improving product operations, processes and team ways of working
  • Aligning product, tech and business stakeholders

What sets me apart is my ability to combine data-driven decision making, clear storytelling and hands-on execution. I don’t just advise. I help teams move from ideas to shipped outcomes, while building systems that scale beyond my engagement.
  • English

    Native or bilingual

  • Polish

    Native or bilingual

  • German

    Conversational

Can work on-site
Zurich (up to 50km)

Experience

  • Pexapark AG,
    Product | Operations | Community Management
    ENERGY AND UTILITIES
    December 2020 - October 2025 (4 years and 10 months)
    Zürich, Switzerland
    • • Evolved across roles: redefined the community platform and products, broadened into product operations and later expanded my product management scope to the data analytics and content suite.
    • • Defined the product vision, strategy, and roadmap for a B2B SaaS platform delivering market intelligence to the renewable-energy sector.
    • • Managed two core products: a market pricing and analytics suite and a community platform for renewable-energy professionals.
    • • Managed full product lifecycle from ideation to launch, ensuring scalable, data-driven solutions.
    • • Designed and optimised product operations systems across workflows, processes and tools.
    • • Used market research, user insights, and A/B testing to guide innovation and optimise adoption, engagement, and retention.
    • • Partnered cross-functionally with C-suite, engineering, sales, and market experts to translate complex requirements into intuitive, high-impact products focused on ARR.
    • • Redefined the Pexapark Academy program, scaling it into a high-impact education and lead-generation engine that generated over CHF 1 million in annual revenue, positioned Pexapark as a trusted authority, and drove significant new leads for both data and advisory products.
    Product management Innovation Management Product Market Fit Agile Project Management KPIs and Metric Definition and Monitoring
  • European Innovation Council,
    Expert Evaluator
    PUBLIC SECTOR
    October 2017 - Today (8 years and 8 months)
    • • Expert Evaluator and Jury Member for the EIC Accelerator, initiative under the European Innovation Council supporting high-risk, high-impact startups and SMEs.
    • • Evaluate and score breakthrough innovations across a range of sectors, including deep tech, AI, digital health, climate tech, advanced materials, and more.
    • • Apply my experience in product innovation, technology-driven business models, and startup ecosystems to assess scalability, and innovation potential.
    Innovation Management Start-up Fundraising
  • Mila AG,
    Head of Operations & Project Lead
    DIGITAL AND IT
    March 2018 - December 2020 (2 years and 9 months)
    Zürich, Switzerland
    • • Scaled and managed a pan-European tech service provider network, leading hiring, onboarding, retention, payments and community engagement.
    • • Defined operational and product strategies that enhanced efficiency, service quality, and user satisfaction through better tooling and data-driven processes.
    • • Redesigned the onboarding journey, reducing signup time from a lengthy
    Product management Agile Project Management

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Education

  • MSc Management of Information Systems
    Trinity College
    2015
    MSc Management
  • B.A Information Studies, Computing, Sociology
    University College Dublin
    2012
    B.A

Skill set

Categories