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Sarah R.SR

Sarah R.

RevOps

€250/day
Zurich, CH
8-15 years

Average response time: 1 hour

About Sarah

Accomplished sales and business operations specialist offering over 13 years of experience driving revenue through building and maintaining client relationships and structuring sales and marketing operations.

  • Creative and dynamic revenue operations professional with proven GTM expertise to ensure sustainable revenue growth.
  • Experience in all areas of the sales cycle including top of funnel and quote-to-cash processes.
  • Skilled at working effectively to achieve goals both as a cross-functional team member and as a self managed individual contributor.
  • Proven skills and experience in implementing CPQ systems, product and pricing methodology with a guided selling motion
  • Strong background in implementation of projects - knowledgeable in agile project management and delivery methods.
  • English

    Native or bilingual

  • French

    Native or bilingual

  • German

    Conversational

Can work on-site
Zurich (up to 50km)

Experience

  • Freelance
    Technical Project & Programme Management Consultant
    April 2024 - Today (2 years and 2 months)
    • Develop and manage comprehensive project plans, defining project scope, objectives, and deliverables aligned with business goals. Use of Agile methodology to ensure efficient project execution and delivery across multiple teams.
    • Conduct thorough risk assessments and mitigation strategies, enhancing project outcomes and reducing uncertainties.
    • Lead the integration of CRM systems to streamline customer data management and improve engagement strategies.
    • Spearhead the deployment of Configure, Price, Quote (CPQ) systems, increasing accuracy and reducing sales cycle times.
    • Craft and execute targeted Go-To-Market strategies that enhance market presence and drive sales growth.
    • Design and implement robust KPI frameworks to track performance, optimise operations, and achieve strategic goals.
    • Facilitate cross-departmental collaboration to ensure alignment and cohesiveness in achieving project objectives.
    • Provide expert guidance and leadership in change management initiatives, ensuring smooth adoption of new technologies and processes.
    • Achieve significant improvements in process efficiencies, demonstrating tangible results in cost reduction and productivity enhancements.
  • Omnipresent
    Sales Operations Manager
    August 2022 - March 2024 (1 year and 7 months)
    Switzerland
    • Program Management- Spearheaded the planning, execution, and delivery of complex projects across multiple teams, ensuring timely completion while managing resources and stakeholder expectations.
    • Sales Strategy & Process Optimisation
    • Focus on quote to cash process
    • CPQ implementation and administration
    • Collaborating with cross-functional teams (Product, Sales, Engineering, Legal and Finance) to gather and analyse business requirements and enhance existing processes and systems or implement new strategies.
    • Manage the entire project life cycle, from requirements gathering to production deployment using Scrum and agile methodologies.
    • Day-to-day application support: Address fixes and investigate data issues
    • Data Analysis and Reporting - Working knowledge of SQL and Tableau
    • Salesforce administration and case management - Report and dashboard building, flow and validation rule creation and changes, object or layout changes.
    • GTM tech stack lead - Outreach, Gong, Clari, Dealhub, Chilipiper, Quotapath
  • HOPIN
    RevOps Analyst (Sales Operations)
    May 2022 - July 2022 (2 months)
    Switzerland
    Focusing on sales operations processes. *Co-ordinating with cross functional teams including, sales, legal and finance to reduce AE friction and therefore increase customer satisfaction
    •Optimising CPQ (Dealhub) and Salesforce process
    •Systems and tools administration
    •Systems onboarding, enablement and best practices
    •Salesforce administration and case management Knowledge required: Zoominfo, Outreach, Gong, Salesforce, LinkedIn Sales Navigator, Dealhub CPQ, G Suite, Asana

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Education

  • Sales operations and management
    West Virginia University
    2023
    Sales operations and management
  • Digital Marketing
    Digital Marketing Institute
    2017
    Digital Marketing

Skill set (8)

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