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Saurabh DassSD

Saurabh Dass

HEAD OF PERFORMANCE TRANSFORMATION

€1,800/day
Geneva, CH
15+ years

Average response time: 1 hour

About Saurabh

Director-level leader with 18 years driving strategic operations, organizational transformation, and performance excellence across global environments. Proven track record leading €4.4B M&A integration, building functions from scratch in startup/growth phases, and serving as strategic advisor to C-suite executives. Expert in cross-functional leadership, navigating high-uncertainty environments, and delivering measurable impact. Successfully transitioned across industries (oil & gas, logistics, supply chain) with consistent performance improvement track record.
  • English

    Native or bilingual

  • French

    Conversational

  • Hindi

    Native or bilingual

Can work on-site
Geneva (up to 50km)

Experience

  • FedEx
    HEAD OF SERVICE IMPROVEMENT & ANALYTICS/INSIGHTS
    LOGISTICS AND SUPPLY CHAIN
    November 2023 - June 2025 (1 year and 7 months)
    Geneva, Switzerland
    Strategic advisor to Regional President overseeing 50,000-workforce operations across 30 countries with 2M+ packages weekly. Built European performance management function from scratch with dual strategic + operational mandate.
    • Executive Partnership: Analyzed European network portfolio identifying capability gaps, CAPEX requirements, and optimization pportunities; presented strategic recommendations to Regional President/SVPs
    • Built Function from Scratch: Created performance management function for 50,000 employees across 30 countries; established governance and KPI frameworks adopted across Europe, APAC, US
    • Change Management: Shifted organization from reactive to proactive management through forecasting models and real-time analytics; led 200-participant daily governance forums
    • Crisis Navigation: Managed volcanic eruptions, cyber incidents (performance drop 90%→67%), and labor strikes; recovered to 88% through rapid coordination
    • Impact: Improved Net Service Level 78%→82% (strategic lanes 82%→88%); documented €1M+ savings through CAPEX rationalization

    Reason for Leaving: Relocated to Geneva; FedEx restructured European HQ. Recommended for Managing Director role (Netherlands) but chose Switzerland with young family.
  • FedEx
    HEAD OF CUSTOMER ENGINEERING, EUROPE
    LOGISTICS AND SUPPLY CHAIN
    October 2020 - October 2023 (3 years)
    Brussels, Belgium
    Led strategic operations for €2.1B supply chain solutions pipeline across 8 countries. Managed 10-person team designing 170+ solutions annually for Fortune 500 clients (Nike, VF Corporation, SHEIN, Apple).

    • Portfolio Management: Increased RFP conversion 22%→37%; grew pipeline €1.8B→€2.1B through strategic account development
    • Operational Excellence: Standardized KPI frameworks across regions; improved SOP compliance 55%→95%; client satisfaction 72%→88%
    • Executive Stakeholder Management: Built trusted advisor relationships with C-suite; led steering committees and strategic planning sessions
    • Cross-Functional Coordination: Aligned commercial, operations, engineering, IT teams; coordinated SHEIN China-to-Germany operations
  • FedEx
    STRATEGY ADVISOR - M&A PROGRAM MANAGEMENT
    LOGISTICS AND SUPPLY CHAIN
    March 2018 - September 2020 (2 years and 6 months)
    Brussels, Belgium
    Led €4.4B FedEx-TNT acquisition integration across 30+ countries. Coordinated 60-person cross-functional team merging divergent cultures and operational models.
    • M&A Integration: Co-developed 3-year transformation roadmap; managed integration across 30+ countries coordinating Process,Deployment, Engineering, Analytics, Quality functions
    • Organizational Development: Selected/rolled out portfolio management tool adopted as European standard; implemented governance frameworks for consistent execution
    • Change Management: Navigated cultural integration through structured stakeholder engagement; created business cases for multi million euro decisions
    • Crisis Recovery: Restored performance 67%→88% post-cyber incident through rapid cross-functional coordination
    • Impact: Integrated 30 countries within timeline; achieved €5M+ savings through vendor rationalization and standardization

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Education

  • Business Analytics), Harvard (Organizational Leadership, Strategy Execution, Disruptive Strategy, Power & Influence for Positive Impact), MIT (Data Science & Big Data Analytics
    Wharton
    Business Analytics), Harvard (Organizational Leadership, Strategy Execution, Disruptive Strategy, Power & Influence for Positive Impact), MIT (Data Science & Big Data Analytics
  • MBA
    MBA

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