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Solweig HigelSH

Solweig Higel

Operations Manager - French, German, English

€540/day
Geneva, CH
15+ years

Average response time: 1 hour

About Solweig

Efficiency, responsiveness and reliability
For 25 years, I have supported projects from strategic planning through to operational delivery, coordinating teams in French, English and German.

Digital Communications

- Editorial planning, competitive monitoring and content alignment (visuals, copy, SEO)
- Development and management of digital channels (website, newsletters, social media)

Visual & Editorial Design

- Creation or refresh of visual identities and consistent branding across all media (brochures, presentations, social assets)
- Production of communication collateral (posters, POS displays, print and digital documents)
- Oversight of multilingual content adaptation for target markets

Internal Communications

- Design and management of internal channels (intranet, staff magazines, newsletters)
- Implementation and administration of collaborative knowledge bases

Marketing Strategy

- Co-development of multilingual marketing plans, informed by market research and competitive analysis
- Management of international campaigns: asset coordination, message localisation and performance tracking
- Conducting multilingual market studies, trend analysis and customer feedback review

Events & Training

- Participation in professional exhibitions (local and international): logistical planning, collateral creation and team coordination, with pre-, on- and post-event visibility strategies
- Organisation of workshops and webinars: session scheduling, development of participant materials (slides, workbooks, interactive tools) and registration management
  • French

    Native or bilingual

  • German

    Fluent

  • English

    Fluent

  • Italian

    Basic

Remote only
Primarily works remotely

Experience

  • le Cercle
    Operations manager
    CIVIC AND SOCIAL ORGANIZATIONS
    June 2025 - December 2025 (6 months)
    Vienna, Austria

    OPTIMISATION OF COMMUNICATION TOOLS AND THE INFORMATION SYSTEM

    • Assessement of existing tools and analysis of needs
    • Market search and comparative analysis of solutions based on defined criteria (cost, usability, features, GDPR compliance)
    • Selection and deployment of the chosen tools (Google Workspace > Nextcloud, Mailchimp > Sender, Eventbrite > Billetweb)
    • Drafting of procedures and training of volunteers
    Operations Management Digital Transformation French
  • Saure
    Trilingual communications officer - strategy, visuals, content, web
    MECHANICAL ENGINEERING
    May 2023 - July 2025 (2 years and 2 months)
    Wien, Austria

    Visual & Digital Communication

    Multilingual Website Development & Optimisation
    Developed a lightweight, fully responsive website in four languages, ensuring accessibility standards and SEO best practices.
    Advised on copy and visual assets to align with strategic business goals and reinforce brand identity.

    Visual Asset Production
    Designed marketing collateral - including posters and reusable PowerPoint templates for case studies - and commissioned bespoke illustrations, all strictly adhering to corporate style guidelines.

    Content Management & Optimisation

    SharePoint Knowledge Base Implementation
    Established a structured, collaborative portal for technical documentation, featuring a comprehensive glossary, intuitive information architecture, and user-centric layout.

    Document Review & Editing
    Performed meticulous proofreading, correction, and enhancement of reports, manuals, and technical documents, drawing on deep familiarity with industry-specific terminology and workflows.

    Translation & Localisation EN > FR
    Localised content to maintain terminological consistency and cultural appropriateness across all target markets, integrated seamlessly into the overarching content management process.

    Strategic Consulting & Optimisation
    Conducted thorough needs assessments and audits of existing content. Delivered detailed recommendations on content strategy, information architecture, and editorial priorities to ensure cohesive, professional communication both internally and externally.
    Communication Communication 360° Content marketing Communication strategy French
  • Scherzi Musicali
    Communication manager & Production Manager
    CULTURE
    August 2010 - March 2013 (2 years and 7 months)
    Brussels, Belgium
    Orchestra of 18 musicians, delivering 40 concerts a year (half off-site) and recording two CDs in Belgium and Luxembourg.

    Multilingual Communications

    Oversee all external communications in French, English, German and Dutch

    Visual Communications

    Design, produce and update brochures and posters

    Digital Communications

    • Create, manage and maintain the website (Wordpress)
    • Write and distribute regular newsletters (mailchimp)
    • Curate and schedule content across social media channels

    Content Management

    • Prepare sponsorship proposals, fundraising dossiers and press kits
    • Coordinate translations into English, German and Dutch

    Event Production

    • Lead every aspect of event planning and execution
    • Liaise with local partners to ensure seamless collaboration
    • Arrange travel and accommodation for artists
    • Safely organise transport for delicate and expensive instruments (organ, harpsichord, harp)

    Administration & Finance

    • Handle HR and payroll: contracts, salaries, social security filings and expense claims
    • Compile grant reports and applications for institutional funders
    Project Management Communication French English Events

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Education

  • Mechanical Engineering & Industrial Organisation
    Institut Universitaire de Technologie, Lyon (France)
    1997
    Applied science studies (equivalent to a Bachelor's degree) with a final internship in Stuttgart (Germany)
  • Certificate in Graphic and Web design
    Bellecour École, Lyon (France)
    1998
    Education in Graphic and Web design, with the creation of the first website of the school.

Certifications

Skill set

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