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Ulises RetamalUR

Ulises Retamal

Director of Governance, Risk and Compliance

€2,000/day
Zurich, CH
15+ years

Average response time: 1 hour

About Ulises

I'm an Information Technology Leader with extensive international experience in corporate roles at large companies. I'm experienced in assembling high performing teams across different geographies. My passion is cybersecurity and data protection and I truly believe that maintaining a robust digital landscape enables companies to better achieve their business goals without sacrificing innovation and flexibility.

Driven by a passion for cybersecurity, data protection, and digital trust, I believe that a strong and resilient security posture is essential for enabling innovation, supporting business agility, and protecting long-term value. I bring a strategic mindset, people-first leadership style, and a proven ability to bridge the gap between technical depth and business priorities.
  • English

    Native or bilingual

  • Italian

    Conversational

  • Spanish

    Native or bilingual

Can work on-site
Zurich (up to 50km)

Experience

  • Booking.com
    Director of Trust, Risk, Assurance & Compliance
    DIGITAL AND IT
    June 2021 - Today (5 years)
    Lugano, Switzerland
    Reporting to the Chief Security Officer. Managing an organisation tasked with driving the risk and compliance agenda. Collaborating closely with the Chief Technology Officer, the Chief Risk Officer and the Chief Legal Officer as well as with different technology and business leaders.
    - Led a group of +60 team members organised in 5 teams across 4 countries i.e., UK, The Netherlands, Romania and India, to offer a portfolio of services including: Cybersecurity maturity program leveraging NIST CSF, Privacy Operations for Booking and other Booking Holdings companies to ensure compliance with regulations like GDPR, CCPA, LGPD, including DSRs, ROPA, PIAs.
    - Implemented a Cybersecurity Maturity Program based on NIST CSF, enhancing communication, prioritizing efforts, and continuously improving the company's cybersecurity posture, fostering more resilient and secure systems.
    - In charge of 3rd Party cybersecurity risk management for 3rd party vendors and connectivity partners; IT compliance and controls assurance as it relates to SOx and SWIFT; IT and cybersecurity risk assessments for new product developments.
    - Maintained the IT Policy Framework.
    Cybersecurity Risk Management Strategic planning Digital Transformation GDPR
  • Booking.com
    Senior Risk Manager – Technology & Security
    DIGITAL AND IT
    October 2018 - June 2021 (2 years and 8 months)
    Amsterdam, Netherlands
    Spearheaded risk management efforts at Booking.com's Technology business unit, focusing on delivering top-notch services while meeting regulatory requirements.
    - Established a cross-functional IT risk management team, expanding from 5 to 60 members in 2-3 years, significantly reducing audit deficiencies and regulatory compliance risks through enhanced processes and support.
    - Under my leadership, the IT SOx Transformation Program, significantly enhanced our controls environment and technology foundation.
    Leadership Development Change and Transformation Management Risk Management
  • Philip Morris International
    IS Solution Experts Finance Manager
    October 2017 - October 2018 (1 year)
    Kraków, Poland
    Led a team of 15 Solution Matter Experts in SAP Finance including AP, OTC, and R2R.
    - Oversaw Master Data Management, Identity and Access Management, and coordinated project capacity planning and run & support activities for EU and EEMA regions.
    Team management IT Project Management

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Education

  • Protect Your Salesforce Data
    Salesforce
    2018
    Protect Your Salesforce Data
  • Professional Scrum Master (PSM I)
    Scrum.org
    2017
    Professional Scrum Master (PSM I)

Skill set

Categories