About Xavier
I manage the end-to-end quality and stability of our software products. My responsibilities span the entire product lifecycle, from defining pre-release quality strategy and overseeing test execution to leading the cross-functional response during critical production incidents to minimize business impact.
English
Native or bilingual
Spanish
Fluent
French
Native or bilingual
Can work on-site
Paris (up to 50km), Marseille (up to 50km), Bordeaux (up to 50km), Lille (up to 50km), Nantes (up to 50km)
Experience
- STIME, Intermarché groupAutomation Test Manager (Audit)RETAIL (SMALL BUSINESS)May 2025 - August 2025 (3 months)Paris, France• Audit Automation◦ Audit-Analyze of test automation feasibility, bests practices, Technical analysis, economic analysis.◦ Definition of automation bests practices◦ Inside pre-sales for Test department for inside customer◦ Definition of automation bests practices◦ Warehouse, supply chain management, internal B2B supply
- Big PharmaIncident Manager, Release Manager, Compliance ManagementApril 2020 - December 2024 (4 years and 8 months)• Audit-Analyze of the existing Local process (Delivery /3rd level support/ Help Desk / Vendors / Corporate teams) to implement effective procedure and trajectory• Incident management from End to End (Service Snow + Redmine)• Coordinate technical Team for incidents management with Local IT Team, Corporate Teams (India, UK, Mexico, Spain) and suppliers, Spoc incident.• Set up Improvement process cycles and incident process• Management of Major Business incident• Crisis room & Task force Management, communication (Top management, VIP)• Strategic business application (SAP, CRM, ERP, BI platform for Sales).• Defining & Management Reporting and KPI• Root cause analysis and Problem management• Business Intelligence / Big Data Release management (UAT / PROD platform).• Data scientist platform• Manage the compliance documentation regarding the corporate organizationTest Manager:• Test strategy and management main projects HCO / HPC contract management, impact on compliance management. Sales Forces applications.• Follow Regression test linked to incidents Business Intelligence Data Cloud Microstrategy, Redshift, SAP BO Business Object CRM – SalesForce, ERP – FI/CO SAP ECC 6.0 / Now
- Insurance Broker Company:IT Manager, Incident Manager (Transition IT Manager)July 2019 - March 2020 (8 months)• Day to day follow up = end user support, customer support, telephony, PC, Server, business application• Managing IT help desk, 3 business applications, support team, VOIP support, printers, scanners• SI strategy plan and architecture upgrade plan and follow-up, 3 business application upgrades. (Enterprise content management, Core Business, Extranet) Software upgrade (Client Server), Windows server upgrade (obsolete version), SQL server upgrade (obsolete version), accounting upgrade.• Extranet Business Improvement = Requirements Elaboration, Plan, Project Management, contactors management.• SI Strategy Plan, replacing the actual obsolete one = Audit with external team.• Migration management IT environment = windows servers, TSE, Microsoft SQL Server, CMS application, Business Application• Efficiency tools and process Implementation = Incident Management, problem management, change management, Vendors / Integrators management, (Jira), release management (PRE-Prod platform), knowledge and process management (Confluence), Password management (Robotform),Architecture: Windows servers (2008 upgraded to 2016), SQL servers (2008 upgraded to 2016), JIRA, Confluence, TSE, VOIP, 10 servers, 60 users
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Education
- Executive CertificateHaas, Berkeley University CaliforniaExecutive Certificate
- Executive MBA Ponts(Ecole Nationale des Ponts et Chaussées–France)Executive MBA Ponts