Description

I help organizations deliver complex digital and business transformations that create measurable value. As an interim executive with 20+ years of experience, I step into critical programs to stabilize delivery, align C-suite stakeholders, and ensure outcomes are achieved within defined timeframes. I bring deep expertise in SaaS adoption, customer success, and technology-enabled change, with a track record of leading €25M+ portfolios and cross-functional teams across Europe.

Clients engage me for assignments such as transformation leadership, program and portfolio direction, SaaS/CRM adoption, and customer success strategy. My added value lies in linking strategy to execution — ensuring investments translate into real business impact, not just go-live milestones.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Amsterdam (up to 50km), Rotterdam (up to 50km), The Hague (up to 50km)

KPMG
Partner / Head of Technology Strategy & Transformation Execution
DIGITAL AND IT
October 2017 - July 2025 (7 years and 9 months)
Amsterdam, Netherlands
Led the Chief Technology Office's €25M+ transformation portfolio, driving strategy execution, investment governance, and enterprise cultural change.
Directed an €8M ServiceNow ESM transformation and €9M Salesforce CRM modernization, improving efficiency, cost control, client and employee experience.
Built and operationalized a cybersecurity strategy and new cyber defense function, achieving a two-level uplift in maturity across technical, governance, and risk domains.
Delivered a €2.2M Citizen Development program across 145 global firms, balancing innovation with compliance and expanding service margins through repeatable governance.
Change and Transformation Management Transformation Portfolio Management Investment Governance & Strategic Planning Cross-Functional Team Leadership Process Optimization & Cost Control
KPMG
Director
DIGITAL AND IT
October 2017 - October 2020 (3 years)
Amsterdam, Netherlands
Led the startup phase of KPMG's Digital Risk SaaS platform, building the customer success strategy with a focus on retention, value realization, and scalable delivery.
Built and scaled the Customer Success model for KPMG's Digital Risk SaaS platform, driving €2M+ ARR and €5M implementation revenue with Fortune 500 clients.
Drove end-to-end client lifecycle from onboarding to value realization, achieving >120% net retention.
Partnered with Sales, Product, and Engineering to embed customer success metrics and expand strategic accounts.
Customer Success Strategy & Execution SaaS Growth & Revenue Expansion Client Lifecycle Management Cross-Functional Collaboration Enterprise Account Management
Deutsche Bank
Director / Information Security Third Party Risk
DIGITAL AND IT
October 2015 - October 2017 (2 years)
New York, NY, USA
Led global transformation of third-party risk management, shifting from compliance-driven oversight to a risk-based services model, enabled by SaaS platform adoption and enterprise-wide redesign. Managed a 100-person international team with full fiscal accountability.
Operationalized a scalable risk-based model covering 5,000+ global third-party relationships, strengthening regulatory alignment and risk transparency.
Achieved full compliance with 2017 regulatory requirements across Europe, Singapore, and the U.S.
Increased operational efficiency and audit readiness by reducing assessment timelines 50% through SaaS platform automation.
Third-Party Risk Management Transformation SaaS Platform Adoption & Automation Global Program Leadership Regulatory Compliance & Audit Readiness Operational Efficiency & Risk Transparency