Description

I’m not just a freelancer—I’m your strategic partner in operational excellence.

With over 7 years of experience across Lean Management, Six Sigma, Business Process Reengineering (BPR), and Digital Transformation, I help organizations break silos, eliminate inefficiencies, and unlock scalable, sustainable performance.

From reengineering outdated workflows to automating smart processes with custom AI agents, GPTs, Make, and n8n, I bring the best of human expertise and machine intelligence to the table.

Whether you're looking to:

Optimize your operations with Lean thinking,
Eliminate defects and reduce variation through Six Sigma,
Redesign your core processes with BPR,
Or digitally transform your business through intelligent automation...

I deliver practical, results-driven solutions that empower your team and future-proof your systems.

Let’s build better, faster, smarter—together.

Languages

Arabic
Native or bilingual
English
Fluent
German
Basic

Workplace preferences

Remote only

Primarily works remotely

"Symbios" consulting group
Operational Excellence Consultant
November 2024 - Today (1 year and 7 months)
• Leading a Re-layout project for food and beverage company.
• Leading a Re-layout project for a company specializing in vehicle seat manufacturing.
• Making Productivity increase project for a company specializing in foundry operations.
• Provide training for construction company about "Business Process Reengineering" and lead the implementation for one department with the client.
Freelancer
AI Agent Developer & Workflow Automation Specialist
November 2024 - Today (1 year and 7 months)
As a freelance expert in custom AI agents and workflow automation, I help businesses harness the power of Generative AI (GPT) and seamlessly integrate it into their operations using Make (Integromat) and n8n.

With a strong background in business systems and automation, I specialize in designing intelligent, task-specific AI agents—ranging from virtual assistants and support bots to process automation tools—tailored precisely to each client’s operational needs. I then connect these agents with third-party apps, CRMs, ERPs, and databases using visual automation tools like Make and n8n to ensure seamless, real-time execution.

My Services Include:
Designing and developing custom GPT-based agents with memory, tools, and API access
Building internal AI assistants for sales, HR, customer service, or operations
Automating end-to-end business workflows using Make.com or n8n
Integrating AI agents with tools like Gmail, Slack, Google Sheets, Notion, Airtable, Zoho, and more
Creating chatbots, email responders, lead qualification bots, and data processing agents
Building visual dashboards and notifications for enhanced monitoring
Ensuring data privacy, scalability, and process reliability

What Sets Me Apart:
Deep understanding of both AI prompt engineering and workflow logic
Ability to bridge AI capabilities with real business use cases
Experience working across industries (SaaS, eCommerce, consulting, services)
Fast, clean, and maintainable automation architecture

Whether you're looking to build an intelligent virtual employee, automate a repetitive task, or connect multiple tools into one smart system—I deliver AI-powered solutions that save time, reduce cost, and unlock new value.
Freelancer
Business Process Management consultant
CONSULTING AND AUDITS
November 2023 - Today (2 years and 7 months)
As a freelance Business Process Management (BPM) consultant with over 3 years of experience, I specialize in helping organizations analyze, design, optimize, and automate their business processes to achieve operational excellence, cost efficiency, and sustainable growth.

I work closely with clients across various industries—manufacturing, services, construction, logistics, and more—to identify inefficiencies, map current workflows (AS-IS), design future-state processes (TO-BE), and implement practical improvements that align with strategic objectives.

My BPM Services Include:

Business process mapping and documentation (using BPMN 2.0, flowcharts, SIPOC, etc.)

Process gap analysis and performance assessment
Business Process Reengineering (BPR)
Standard Operating Procedures (SOP) development
Workflow automation (using BPM tools, ERP systems, or low-code platforms)
KPI definition and dashboard setup for performance monitoring
Change management and stakeholder alignment

Whether you're looking to streamline a single function (like procurement, HR, or operations) or restructure end-to-end enterprise workflows, I offer tailored solutions that are practical, scalable, and measurable.

What You Get:

Deep analytical insight backed by hands-on experience
Clear process maps and SOPs that are easy to follow
Actionable recommendations that reduce waste and boost productivity
A partner who ensures process improvements stick and deliver ROI