About Ahmad Farhad
profesional de TI experimentado con más de 18 años de experiencia en soporte de escritorio, administración de sistemas, ciberseguridad y operaciones de TI. Radicado en España, actualmente trabaja como Ingeniero de Soporte de Escritorio en Honeywell y lidera iniciativas de consultoría de TI como Gerente de Operaciones en Heratweb IT Consultancy Services Group.
Especializado en infraestructura de redes, mantenimiento de equipos de TI y ciberseguridad, Ahmad destaca en la resolución de problemas, la optimización de sistemas y el soporte al cliente. Con certificaciones como Cisco CCNA y Power BI, combina habilidades técnicas con experiencia en gestión estratégica, habiendo liderado operaciones en Afganistán y Europa. Impulsado por su pasión por la tecnología y la innovación, Ahmad ofrece soluciones impactantes y fomenta relaciones sólidas con los clientes.
Persian
Native or bilingual
English
Fluent
Spanish
Conversational
Urdu
Fluent
Hindi
Fluent
Can work on-site
Santurce (up to 50km), Bilbao (up to 50km), San Sebastián (up to 50km), Santander (up to 50km), Madrid (up to 50km)
Experience
- Heratweb IT Consultancy Services GroupOperations ManagerJanuary 2024 - Today (2 years and 5 months)SpainSpearhead the oversight of IT equipment maintenance, repairs, sales, and support encompassing laptops, desktops, and mobile devices, as well as networking and printing solutions through remote and on-site support. Define and maintain logging and reporting protocols to closely monitor desktop operations. Execute day-to-day network administration tasks. Install software and hardware components to optimise system functionality. Perform system requirements analysis and devise effective testing strategies. Resolve client issues pertaining to operating systems, applications, mobile devices, viruses, and hardware. Offer technical support for desktop computers and peripheral equipment in networked environments, involving installation, configuration, maintenance, and repair.
- Chase IT Global- Staffing & RecruitingInformation Technology Field EngineerJanuary 2024 - Today (2 years and 5 months)SpainSpearhead the oversight of IT equipment maintenance, repairs, sales, and support encompassing laptops, desktops, and mobile devices, as well as networking and printing solutions through remote and on-site support. Define and maintain logging and reporting protocols to closely monitor desktop operations. Execute day-to-day network administration tasks. Install software and hardware components to optimise system functionality. Perform system requirements analysis and devise effective testing strategies. Resolve client issues pertaining to operating systems, applications, mobile devices, viruses, and hardware. Offer technical support for desktop computers and peripheral equipment in networked environments, involving installation, configuration, maintenance, and repair.
- HoneywellBackfill officerJanuary 2023 - Today (3 years and 5 months)SpainDesktop support Engineer, Working As a back field officer when need I will attend the site.Ticketing System, Servicenow, Cisco, switching , firewall configuration and monitoring,
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Education
- Bachelor's degree, Computer and Information Sciences, GeneralHerat University2008Bachelor's degree, Computer and Information Sciences, General
- A, MathmaticInqalab High School2003A, Mathmatic
Skill set
Categories
- Other