About Ahmad
English
Native or bilingual
Experience
- I2c Inc.Associate Software EngineerJune 2023 - November 2023 (5 months)Lahore, Punjab, Pakistan• Working on product implementations, network reconciliations, database configurations, API certifications, migrations, and utilizing project management tools like JIRA and OTRS.• Responsible for supporting the delivery of products and services to clients by working closely with cross-functional teams and engaging directly with clients during onboarding, configuration, implementation, and the live phase.• Responsible for maintaining and optimizing clients' financial instances to support transaction processing & settlement processing operations.• Troubleshooting and resolving any issues that arise with systems and databases.• Providing regular updates on project status, risks, and issues to relevant stakeholders.• Developing and maintaining documentation for systems and configurations.• Collaborating with internal teams to resolve client issues and escalate issues as necessary to ensure prompt resolution.• Continuously improving product implementation processes and procedures, with a focus on increasing efficiency and quality.
- Direct U.S. ImmigrationFreelance Content WriterApril 2022 - August 2023 (1 year and 4 months)
- RankBuzzersSearch Engine Optimization SpecialistMarch 2022 - August 2023 (1 year and 5 months)Lahore, Punjab, Pakistan
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Education
- Bachelor of Science in Computer ScienceUniversity of Central Punjab2023Bachelor's in Computer Science , Computer Science
- ICSForman Christian College (A Chartered University)2019ICS
Certifications
- AWS Certified Cloud PractitionerAWS
- Python For AutomationLinkedIn Learning
Skill set (14)
Categories
- Other