About Ahmed
English
Native or bilingual
German
Conversational
Experience
- MAXON GMBHProduct Design (SaaS, AI Solutions & Licensing Platforms)DIGITAL AND ITApril 2023 - October 2025 (2 years and 6 months)Frankfurt, GermanyDesigned and optimized the team dashboard and licensing platform for SaaS products, supporting normal and floating licenses across global user bases. Developed AI-driven workflows that automated onboarding, license management, and customer support processes. Owned the customer journey for SaaS and website flows, from subscription and purchasing to renewal and retention, increasing conversions by 20%. Partnered with engineering, product, and growth teams to integrate AI solutions into customer-facing workflows, improving activation and reducing friction. Built and scaled a design system across SaaS and web platforms, improving design delivery efficiency by 30%.
- MCV-MERCEDES BENZProduct designerJune 2016 - December 2018 (2 years and 6 months)Directed UX/UI strategy for a fast-scaling digital commerce platform, focusing on web and mobile customer journeys. Increased user engagement by 35% through interactive, gamified features that enhanced retention and brand loyalty. Conducted user research, data analysis, and testing to refine journeys, improving satisfaction by 22%. Integrated sustainability principles into digital design, balancing user experience with brand storytelling. Collaborated across product, engineering, and marketing to ensure scalable, consistent delivery across touchpoints.
- rensoriginallead Product designFASHION AND COSMETICSJanuary 2021 - April 2023 (2 years and 3 months)Helsinki, Finland
- Directed UX/UI strategy for a fast-scaling digital commerce platform, focusing on web and mobile customer journeys.
- Increased user engagement by 35% through interactive, gamified features that enhanced retention and brand loyalty.
- Conducted user research, data analysis, and testing to refine journeys, improving satisfaction by 22%.
- Integrated sustainability principles into digital design, balancing user experience with brand storytelling.
- Collaborated across product, engineering, and marketing to
- ensure scalable, consistent delivery across touchpoints.
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Education
- Bachelor'sHELWAN UNIVERSITY2014Bachelor's
- Master'sIULM2020Master's