About Ahmed
English
Native or bilingual
Italian
Basic
French
Native or bilingual
Arabic
Native or bilingual
Experience
- BlackBerrySenior Professional Services Project ManagerTECHApril 2021 - Today (5 years and 2 months)London, UK• Managed full SDLC delivery of multi-region cybersecurity software implementation projects, achieving 100% on-time completion across all workstreams by establishing critical path management and cross-functional alignment protocols.• Reduced scope creep by 20% by introducing a formal Change Control process, partnering with engineering and operations teams to evaluate, approve, and track change requests against baselined project plans.• Improved executive decision-making speed by 30% by developing governance frameworks and producing RAG-status reporting for Steering Committee and portfolio review forums, driving accountability across all delivery teams.• Increased delivery velocity by 17% and boosted customer satisfaction scores by championing process automation and Agile workflow improvements across project teams.• Drove pre-sales support by contributing to SOW and RFP proposals, directly contributing to £3M in secured renewals through successful client engagement and delivery credibility.• Recognised as a top performer and selected for BlackBerry's 2-year Senior Leadership Programme, demonstrating exceptional stakeholder management and cross-functional delivery leadership.
- NokiaCustomer Project ManagerTELECOMMUNICATIONSFebruary 2016 - April 2021 (5 years and 2 months)Bristol, UK• Delivered £15M+ enterprise-scale software implementation and infrastructure programmes across 80+ global sites on time and within budget by managing critical path, dependencies, and scope across multi-disciplinary teams.• Aligned business objectives with technical deliverables across software and systems engineering teams, reducing inter team dependency conflicts and accelerating milestone achievement.• Accelerated issue resolution by introducing risk reporting frameworks, improving project visibility for senior stakeholders and enabling timely escalation and decision-making.• Translated strategic goals into clear delivery roadmaps for C-level stakeholders at BT and EE, presenting to Steering Committees and securing executive sign-off on key project milestones.• Reduced project operating costs by 10% through continuous improvement initiatives and automation of key delivery workflows, improving overall process efficiency across the programme.
- Alcatel-LucentJunior Project ManagerTELECOMMUNICATIONSJanuary 2015 - January 2016 (1 year)Bristol, UK• Delivered concurrent technical lab builds and infrastructure rollouts on time and within budget by coordinating critical path sequencing and managing cross-team dependencies across multiple workstreams.• Improved milestone tracking accuracy by implementing Change Control and tracking processes with software and network teams, optimising delivery sequences and reducing rework.• Cut project setup time by 45% by developing streamlined onboarding and forecasting tools, enabling faster mobilisation and more accurate resource planning from project initiation.• Enhanced team collaboration and delivery visibility by implementing Agile project tracking using Jira and Confluence, establishing foundations for scalable project governance practices.
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Education
- Executive MBAQuantic School of Business and Technology2023Executive MBA
- Post Graduate Program in Business AnalysisSimpliLearn and Purdue University2021Post Graduate Program in Business Analysis