Description

I am a Retail Fashion Manager with experience helping small business hire, merchandise provide excellent customer service. I have managed both online and in store and have extensive Shopify knowledge and experience.

I have 2 years experience managing an online fashion retail platform, where I uploaded, organised and merchandised products. I also have extensive customer service experience.

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Chupi
Assistant Store Manager
September 2022 - Today (3 years and 9 months)
County Dublin, DN, Ireland
Bow and Pearl
Business Manager
May 2021 - October 2022 (1 year and 5 months)
County Dublin, DN, Ireland

• Managing and leading the team in store and assisting with hiring and training new staff members.
• Website management – Uploading new products on to the website as well as online and in store stock management.
• Gained full knowledge of Shopify POS systems and taught staff members to use this platform.
• Monitored and analyzed sales records, trends, and economic conditions to anticipate consumer buying patterns.
Bow and Pearl
Sales Team Lead
October 2020 - May 2021 (7 months)
County Dublin, DN, Ireland

• Responsible for leading and motivating a small team in a growing fashion boutique/
• Responsible for customer service both in store and online. This involved running the customer service e-mail and ensuring customers received a prompt response and resolving any issues.
• Built strong relationships with regular customers and ensured a flawless customer service experience in store.