About Anaïs
I have over 8 years' experience in client facing and customer oriented roles, including 3 years' experience in account management. My expertise is business operations (budgeting, billing, financial and performance reporting, sales admin, contract admin). Fluent in English, French, Spanish, Italian, I am an experienced and reliable translator.
I am available for administrative, data entry, customer service, and translation work.
English
Native or bilingual
French
Native or bilingual
Spanish
Fluent
Italian
Fluent
Remote only
Primarily works remotely
Experience
- AlongsandyroadsWebsite OwnerDIGITAL AND ITJanuary 2023 - Today (3 years and 5 months)London, United Kingdom- Created and personalised a website with Wordpress via Bluehost- Monetising website trafic with Adsense- Tracking trafic with Google Analytics- Writing content and promoting the website on social media
- Current roleCommercial Operations AssociateDIGITAL AND ITMarch 2022 - Today (4 years and 3 months)London, United Kingdom- Accounts receivables- Contract administration- Project coordination- Insurance administration- Database management (Salesforce, Notion, others)
- FoxtonsSenior Portfolio ManagerREAL ESTATESeptember 2020 - March 2022 (1 year and 6 months)London, United Kingdom- Asset management: managing a portfolio of 160+ landlords, helping them increase their assets' profitability.- Invoicing and Rent collection: reduced rental arrears on my portfolio from 15% to 4% in 2021 during the Covid-19 pandemic.- Offering advice on legal notices and proceedings, maintenance and repairs.- Ensuring properties compliance in terms of safety and licencing.- Project managing large works, working cooperatively with lettings and sales teams, contractors and stakeholders, ensuring all get paid in a timely manner.
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Education
- BA (Hons) International RelationsKing's College London2019Upper Second-Class Honours Economics, Global Politics, International Law
Certifications
- Data Analytics Professional CertificateGoogle2023
- Data Analysis with R ProgrammingGoogle2023