About Andrea
English
Native or bilingual
Spanish
Native or bilingual
Experience
- Petland Enterprises PanamaAdministrative Assistant and Online Community ManagerJune 2022 - July 2023 (1 year and 1 month)Panama City, Panama• Streamlined client information organization and completed intake forms to ensure effective record keeping for over 200 clients of our pet care services.• Took 4 to 5 calls daily, entering and organizing client details efficiently to maintain up-to-date records and ensure smooth communication.• Coordinated daily appointments to optimize time management and guarantee a smooth service between appointments.• Handled incoming and outgoing correspondences, including emails, messages, and phone calls, and responded to inquiries promptly and professionally, to foster trust and client retention.• Managed and produced media content (up to 7 per week) for the online presence of Petland Enterprises on various social media platforms including, Facebook, Instagram and Google Maps listings.
- FreelanceGraphic and Website DesignerDIGITAL AND ITMay 2023 - Today (3 years and 1 month)• Communicated with clients regularly to understand their needs, manage their requests, and organize their information effectively to ensure timely and accurate project delivery.• Design and create logos, flyers, banners, videos and other social media content for various clients, enhancing their online presence and helping them attract more customers.• Developed brand identities, websites and marketing material for various organizations to communicate a strong and consistent brand identity.
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Education
- High School DiplomaExcel High SchoolHigh School Diploma