Description

Virtual Assistant with a wealth of experience and knowledge within multiple industries such as Property, Hospitality, Transportation and Sales. I am a long term strong interest in fundraising for multiple worldwide organizations.

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Freelance
Virtual Assistant
June 2024 - Today (2 years)
As a Virtual Assistant (VA), I offer a wide range of services depending on the needs of my clients.

Here are some common tasks and services I provide:

• Administrative Support: Managing emails, scheduling appointments, booking travel, preparing documents, and handling correspondence.

• Customer Service: Responding to customer inquiries, handling complaints, and providing support via phone, email, or chat.

• Social Media Management: Creating and scheduling posts, engaging with followers, and monitoring social media accounts.

• Data Entry: Entering data into databases, updating records, and maintaining spreadsheets.
• Research: Conducting online business research, such as finding information about competitors, markets, or products.

• Bookkeeping: Handling invoices, processing payments, tracking expenses, and managing financial records.

• Content Creation: Writing blog posts, newsletters, social media content, or marketing materials.

• Project Management: Coordinating tasks, setting deadlines, and ensuring that projects are completed on time.

• Email Marketing: Creating and managing email campaigns, designing newsletters, and tracking open rates.

• Personal Assistant Services: Managing personal tasks for clients, such as sending gifts, booking appointments, or handling personal schedules.

With my extensive experience in administration and secretarial work, I offer specialized services such as document preparation, customer management, and research.
McGuinn Estate Agency
Lettings Secretary
December 2002 - October 2005 (2 years and 10 months)
• I acted as the primary point of contact for tenants and landlords, handled enquiries, and provided updates on property status.
• Managed paperwork, including tenancy agreements, renewal documents, and notices. I ensured all records were accurately maintained and up to date.
• I scheduled property viewings, inspections, and maintenance work. I coordinated with contractors and ensured timely completion of tasks.
• I processed rent payments, deposits, and other financial transactions. I kept accurate financial records and assisted with budget management
Euromet / Amlon Metals
Administrative Assistant
June 2001 - September 2002 (1 year and 3 months)
• I organised, filed, and maintained important documents and records, both physical and digital, to ensure easy retrieval and compliance with data protection regulations.
• I managed calendars, scheduled meetings, and coordinated appointments to ensure efficient time management and smooth operations.
• I answered phone calls, responded to emails, and handled correspondence to facilitate effective communication within and outside the organisation.
• I monitored and ordered office supplies, ensuring that the office was well-stocked and that resources were used efficiently.