Description

Passionate about helping businesses to solve problems using Lean process improvement techniques and by providing Lean Green Belt training to businesses.

I can help you to build a culture of continuous improvement in your business or tackle stubborn problems affecting your business.

If you need help with a process in any office type job function, get in touch and see how I can help you.

Languages

English
Native or bilingual
Italian
Fluent

Workplace preferences

Remote only

Primarily works remotely

Ten94 Solutions
Managing Director
CONSULTING AND AUDITS
September 2022 - Today (3 years and 9 months)
Nottingham, United Kingdom
Providing services on a consultancy or short term basis. Specialising in:
- Setting up process management and mapping framework
- Training teams or individuals to adopt Lean techniques and process mapping
- Mapping processes using any tools. Certified specialist in IBM Blueworks Live
- Analysing processes for improvement opportunities Examples of industries and functions well suited to these services:
- Operations
- Sales
- Customer onboarding
- Financial services
- Telecoms
-HR
- Insurance
- Media/broadcasting
TDX Group
Process Improvement Specialist / Project Manager
March 2020 - March 2022 (2 years)
Nottingham, UK
Managing the operations and vendor workstream to enable adoption of a large IT platform change. Included project management, requirement analysis, user testing and to-be process mapping.
-As-Is Process reviews.
-Process improvements.
-User requirements and business analysis for new system.
-Solution ideas for RPA backlog.
-Prioritised focus areas for mapping, utilised BPMN and IBM Blueworks Live.
-Delivered process mapping training.
-Led the operational change workstream.
-Project plans, action logs, RAID logs.
-Liaison between Operations and IT teams.
-Setup UAT framework, requirement traceability and release plans.
TDX Group
Process Improvement Specialist
December 2015 - March 2020 (4 years and 3 months)
Nottingham, UK
Identifying and delivering process improvements. Engaging with teams to generate ideas for rapid process improvement. Provided Green Belt training and mentored trainees through to certification.
-Developing the two-day Green Belt training course and delivering to over 100 employees.
-Mentoring the trainees as they completed projects for certification and running certification award events.
-Managed several cross-functional Lean projects.
-Used the core Lean techniques such as charter creation, stakeholder management, process mapping, data analysis, root cause analysis and solution implementation.
-Building a Lean brand for the organisation, developing standard Lean tool kits and delivering communications via internal newsletters and speaking at company meetings.
-Specialised in tools used in the business for process mapping such as Visio, Lucid Charts and IBM Blueworks Live, providing support and training to others on these tools.