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Armin MandaraAM

Armin Mandara

Scrum Master, Agile Coach, Facilitator, Trainer

€800/day
Wien, AT
8-15 years

Average response time: 1 hour

About Armin

I’m a Scrum Master and Agile Coach with a strong hands-on and pragmatic approach to improving how teams work and deliver. I don’t “roll out frameworks” or copy-paste agile playbooks - instead, I work with teams and organizations to design workflows and processes that fit their context, constraints, and goals.

My background in web development allows me to work with developers on eye level. I understand technical terminology, delivery challenges and the realities of software development. This helps me earn trust of development teams and understanding the context in which they operate.

In addition to my project work, I have experience as a people manager in the role of Head of Scrum Masters. I was responsible for hiring, onboarding, and developing Scrum Masters, providing regular feedback, coaching on concrete situations from their daily work, and supporting their professional growth.

What I help with:
  • Improving team delivery and predictability
  • Designing pragmatic workflows tailored to team size, maturity, and organizational constraints
  • Hands-on Scrum Mastery: facilitation, impediment removal, team coaching, and continuous improvement
  • Supporting Product Owners and stakeholders with backlog management, prioritization, and planning
  • Designing and facilitating effective workshops
  • Coaching and mentoring other Scrum Master and Agile Coaches

I describe my style as:
  • Pragmatic over dogmatic
  • Outcome-driven, not framework-driven
  • Collaborative and transparent
  • Focused on what actually helps the team deliver

If you’re looking for someone who can bridge the gap between business, product, and engineering and help your teams work better, I’m happy to hear from you.
  • German

    Native or bilingual

  • English

    Fluent

  • Bosnian

    Conversational

Can work on-site
Wien (up to 20km), Linz (up to 15km)

Experience

  • Wien Energie
    Agile Team Coach
    ENERGY AND UTILITIES
    November 2024 - January 2026 (1 year and 2 months)
    Wien, Austria
    Role and responsibilities:
    • Agile Team Coach for a data & analytics team
    • Preparation and facilitation of workshops and agile ceremonies
    • Member of the Agile Guild, promoting Agility across Wien Energie

    Key achievements:
    • Introduced agile estimating and planning techniques, and coached the team throughout the implementation
    • Sucessfully transitioned the team from Kanban to Scrum to improve predictability and planning
    • Defined a new team and meeting setup that improved the collaboration between data scientists, engineers and analysts
    Scrum Agile Coaching Workshop Facilitation
  • IBM iX Austria
    Senior Scrum Master
    DIGITAL AND IT
    February 2018 - October 2024 (6 years and 8 months)
    Wels, Austria
    Role and responsibilities:
    • Taking on Scrum Master and Agile Coach roles on various projects
    • Driving strategic initiatives in the Agile Delivery department
    • Conducting trainings on Agile, Scrum and Project Management
    • Pitching our ways of working to clients
    • Supporting our sales team as subject matter expert

    Key achievements:
    • Re-defined and re-branded the Scrum Master Role to Agile Delivery Lead within the company
    • Contributed to winning a big fashion brand as a client by pitching our experience and expertise in Agile delivery
    • Trained 100+ colleagues in Agile practices and principles

    Selected projects:

    Developing iOS and Android apps for health insurers
    Client Industry: Health Insurance
    • Scrum Master for one development team and Agile Coach for all project teams (30+ people)
    • Collaborating with Product- and Feature Owners on sprint and project planning
    • Coordinating with other teams on defect management
    • Ensuring continuous improvement of our ways of working and our project governance

    Developing commerce services for a big Austrian postal service
    Client Industry: Logistics
    • Scrum Master for one development team in a SAFe setup
    • Preparing and facilitating PI-Plannings
    • Preparing and leading an Agile workshop for the project kick-off with 30+ participants
    • Supporting the team with quality assurance and defect management
    Scrum Agile Leadership Agile Coaching Stakeholder Management
  • IBM iX Austria
    Engagement Lead
    DIGITAL AND IT
    January 2019 - April 2023 (4 years and 3 months)
    Wels, Austria
    Role and responsibilities:
    • Responsible for the utilization and planning of 40+ of our talents
    • Staffing the right teams for new projects
    • Orchestrating team and staffing requests
    • Ensuring billability and utilization goals are met
    • Aligning with line managers and directors on staffing decisions
    Resource Planning Team management

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Education

  • Leadership and Management (MSc.)
    Danube University
    2021
    Leadership and Management (MSc.)
  • Social Economics and Cultural Studies
    Johannes Kepler University
    2015
    Social Economics and Cultural Studies

Certifications

  • ICP-DAS - Delivery at Scale
    ICAgile
    2026
  • ICP-APM - Agile Project and Delivery Management
    ICAgile
    2026

Skill set

Categories