About Ayman
English
Native or bilingual
Experience
- National Bonds CorporationOnBase Developer AdministratorDIGITAL AND ITJanuary 2022 - September 2023 (1 year and 8 months)Dubai - United Arab Emirates Assisted in designing, UAT testing, and deploying workflow solutions, ensuring smooth integration with other existing systems. Developed 10+ OnBase workflows, optimizing processes, and improving efficiency by 60%. Utilized JavaScript, HTML, and CSS for front-end enhancements. Led daily updates to workflows, incorporating user feedback and identifying system issues to optimize processes.Business Analysis Data Reporting: Identifying and documenting the requirements and objectives of stakeholders. Identified automation opportunities to streamline workflows and reduce delays by 20%. Managed iterative releases and enhancements based on continuous user feedback and performance monitoring, ensuring 100% alignment with user needs and Agile principles. Used Agile methodology to prioritize tasks, ensuring timely delivery of workflow solutions while adapting to changing requirements. Collaborated with stakeholders, including C-level executives, to deliver data reports and recommend workflow enhancements. Managed vendors to explain requirements, track progress, and ensure timely delivery of workflow solutions in alignment with project goals. Led document migration to OnBase, achieving 100% digital transformation of paper records for better accessibility. Integrated OnBase with external systems, such as digital signature by eMudhra, cutting document processing times by 25%. Developed SQL queries using joins, window functions, CTEs, and views to provide actionable insights for senior management. Assisted with implementation of SQL scripts in SSMS to generate audit-specific reports, enabling tracking of pending tasks for the Audit team. Performed data cleaning and transformation to ensure consistency and accuracy in reporting. Assisted in the generation of interactive Tableau dashboards from SQL data, enabling data-driven decision-making for senior management.
- CLOUD 9 NETWORKS FZENetwork EngineerTECHMay 2021 - December 2021 (7 months)Dubai - United Arab Emirates Assisted in the migration of 2G, 3G, and 4G services to Cisco ASR920 devices, improving connectivity for 1,000+ homes across the UAE. Installed and configured Cisco routers and switches, ensuring optimized network infrastructure and smooth data flow in data centers and shelters. Managed the IIB team by coordinating site locations and work progress with DU, Huawei, Nokia and Cisco. Used Excel to regularly update and track work progress, ensuring that project milestones and performance metrics are easily monitored for better decision-making. Provided technical support and troubleshooting at EXPO 2020, where I analyzed network data to ensure consistent service across 60+ outlets.
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Education
- Master's in Big Data & Analytics (Business Intelligence)EAE Business School (in partnership with Universitat Politècnica de Catalunya)2024Master's in Big Data & Analytics (Business Intelligence)
- Bachelor of EngineeringMiddlesex University2020Bachelor of Engineering Honors: Computer Systems Engineering