Bashiru Kadiri

- Lead the modernisation of IT Asset Management (ITAM) practices across two distinct infrastructures (Mizuho Bank London and Mizuho Bank International), driving alignment with evolving business needs and regional regulatory requirements across EMEA. Dictate the technical design and configuration of ServiceNow Hardware Asset Management (HAM Pro) and SAM Pro, defining custom Asset Classes, Hardware Models, and logical Stockroom hierarchies.

- Collaborate with cross-functional teams (including Legal, Procurement, Security Engineering, Server Support, and Desktop Engineering) to introduce scalable governance models, improve audit readiness, and reduce risk exposure from non-compliance.

- Introduce enhanced reporting and data analysis procedures using ServiceNow, Certero, and Excel, enabling actionable insights into license usage, allocation, and variance. Developed and automated the end-to-end hardware lifecycle within ServiceNow - from automated procurement workflows to Transfer Orders, deployment, maintenance, and secure disposal/retirement.

- Act as the primary liaison for software vendors across EMEA, including Microsoft, Oracle, IBM, Forcepoint, negotiating favourable commercial terms, securing volume discounts, and advocating for subscription-based licensing models to reduce long-term costs.

- Design and deploy advanced ServiceNow dashboards and Performance Analytics, utilising Python for complex data modelling to empower C-level decision-making on hardware refresh cycles and spend. Implemented scalable governance models within the CMDB, ensuring 100% alignment with ITIL 4 frameworks and reducing non-compliance risk by 30%.

- Act as the principal technical advisor, facilitating cross-functional training between Engineering, Procurement, and Finance teams to ensure seamless ServiceNow integrations.

- Led audits uncovering £2.5m in recovery by identifying data gaps between ServiceNow entitlements and technical discovery, remediating CMDB inaccuracies. Supported the design of maintainable ServiceNow integrations (utilising REST APIs and MID Servers) to sync third-party inventory tools with the ServiceNow platform.

- Managed end-to-end software asset lifecycle for Adobe, ensuring compliance with licensing agreements and optimising software usage across multiple entities. Produced Effective License Positions (ELPs) for multiple vendors, and Adobe partners, including IBM Consulting, Softcat, and Cognizant.

- Delivered multiple presentations to senior executives on software compliance status and optimisation strategies.

- Mentored internal development teams on ServiceNow HAM best practices, specifically around hardware normalisation and automated asset reclamation. - - Contributed to the overall development ofthe business's Configuration Management Database (CMBD), policies, and procedures.

- Supported the migration of manual procurement logs into a centralised ServiceNow environment, collaborating with commissioners to ensure compliant hardware lifecycle tracking.

- Proactively identified and mitigated compliance risks, implementing robust procedures to safeguard patient safety and organisational integrity.

- Established robust documentation standards for IT asset governance, aligning technical workflows with statutory healthcare safety and organisational integrity mandates.

- Communicated complex ITAM technical requirements to non-technical stakeholders, driving organisation-wide adherence to ServiceNow lifecycle procedures.

- Proven track record of achieving compliance objectives within a fast-paced healthcare environment.