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Bernadette GyurkovicsBG

Average response time: 1 hour

About Bernadette

I specialise in experience transformation across any environment where people interact with systems,
services, and each other. My work focuses on creating experiences that feel intentional, human and
aligned with how people actually work and interact – helping people thrive and businesses perform.
  • English

    Native or bilingual

  • German

    Fluent

  • Hungarian

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • JLL
    GLOBAL WORKPLACE EXPERIENCE LEAD
    REAL ESTATE
    May 2023 - July 2025 (2 years and 2 months)
    London, UK
    Co‑created bp's Workplace Experience strategy and roadmap, integrating people, space, and technologyto deliver a future‑ready experience across bp's global portfolio Designed and launched a scalable global employee and visitor service model with playbooks, KPIs, and training frameworks Led digital and service transformation initiatives, integrating global helpdesks, experience portals, and analytics dashboards to drive continuous improvement Partnered with BI and functional leaders to translate enterprise data into actionable insights that informed strategic planning Built and empowered high-performing global teams, increasing programme delivery efficiency and stakeholder satisfaction to 95%
    Business Intelligence (BI) Strategy Experience Strategy Employee Engagement Change Management Global Programme Leadership
  • LEESMAN - WORKPLACE EXPERIENCE ANALYTICS
    STRATEGIC CLIENT DIRECTOR
    CONSULTING AND AUDITS
    February 2022 - January 2023 (11 months)
    London, UK
    Equipped C‑suite leaders with data-led insights to shape strategy, operating models, and hybrid ways ofworking Used data‑led insights to translate employee experience findings into actionable strategies that drove meaningful organisational change
    Business Intelligence (BI) Strategy Workplace Experience Transformation Data visualization C suite Strategic Partnerships
  • CBRE
    WORKPLACE EXPERIENCE PROGRAMME LEAD - Microsoft, Dell, Fortune 500
    REAL ESTATE
    April 2017 - January 2022 (4 years and 9 months)
    London, UK
    Designed and delivered workplace transformation programmes enabling organisations to shift to hybrid work models Led change initiatives (Smart Return, Workplace Readiness) driving new ways of working and cultural mindset shifts. Architected and delivered workplace transformation programme across EMEA Built a champion network of 25+ regional leaders to accelerate adoption and drive innovation Delivered all roadmap targets on schedule across five pillars: user experience, community, operational excellence, innovation, and technology enablement Co‑led Covid‑19 crisis response, overseeing operational planning, health & safety protocols, and office reopening strategy.
    Change Management & Adoption Company Culture Management Change and Transformation Management Employee Engagement Service Excellence

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Education

  • BSC HOSPITALITY ADMINISTRATION
    SOUTHERN NEW HAMPSHIRE UNIVERSITY
    BSC HOSPITALITY ADMINISTRATION
  • HOTEL MANAGEMENT DIPLOMA
    HOTEL INSTITUTE MONTREUX
    HOTEL MANAGEMENT DIPLOMA

Skill set

Categories