Beyza Alabay

● Supporting Epic Owners and Product Owners by facilitating stakeholder interviews and workshops to gather, prioritize, and document requirements, leading to the successful delivery of digital projects in Banking and Insurance.

● Supported product commercialization efforts by creating sales materials, presentations, and user guides for stakeholders. ● Creating detailed functional specifications using product backlogs in TFS, ensuring alignment between business goals and technical teams.

● Managing Sharepoint portals for the teams, improving the requirement management process and delivery timelines by effective communication and documentation and leverage Teams (Channels, Loop, Co-Pilot) and Power Apps.

● Designing and executing comprehensive testing plans, identifying and resolving critical defects before deployment.

● Developing Data Models and SQL queries to store and retrieve structured data for functional analysis and reporting. Creating ad maintaining stored procedures to ensure data integrity and consistency in system transactions

● Tools: TFS, Azure DevOps, MS SQL, Power BI, SharePoint, Power Apps, Microsoft Teams (Loop, Co-Pilot), Visio, BPMN, UML

● Managed end-to-end communication projects. Coordinate with UX/UI teams or communication managers for product announcements and documentation updates; Resource scheduling; Process automation; End-user training; Agile methodology implementation; System Integration; Functional Analyses.

● Created and maintained user-facing documentation, update product portals, and ensured UI/UX consistency; Writing user stories

and acceptance criteria Supported and improved on-going operational by utilizing digital tools and platforms such as Excel, PowerPoint, Power BI and Canva.

● In one of the leading Youth NGO of Europe, managed initiatives and projects across Europe with project partners and other NGOs, organized mobility event management, and planned budgets. Facilitated stakeholder interviews for gathering requirements or evaluating team capabilities.

● Designed interactive Power BI dashboards to visualize key business metrics and trends, improving stakeholder decision-making.

● Tools: Power BI, Excel, PowerPoint, Canva, Jira, Trello, ETL Tools (manual Excel-based), Tableau (if minor), MS Teams

● Created and maintained user-facing documentation, updated product portals, and ensure UI/UX consistency; created and updated functional analysis, maintained documentation for test cases and artifacts, performed Black-Box testing, assisted in optimizing agile workflows and standardized processes through process mapping; organized quarterly Military Representatives meetings attended by 20 military organizations from EU. maintained compliance documentation, including NDAs and onboarding forms.

● Tools: Confluence, Jira, Excel, BPMN Tools, Black-Box Testing Tools (e.g., TestLink), SharePoint, Word