About Bogdan
Bogdan is a digital health and life sciences consulting professional with over 12 years of international private and public healthcare experience, with a focus on digital transformation, program delivery, change management, strategic planning, account management & product development. Bogdan has a proven ability to communicate with stakeholders within large-scale organizations, striving to consistently deliver a high-quality product & client experience.
English
Native or bilingual
Spanish
Fluent
Romanian
Native or bilingual
Can work on-site
Barcelona (up to 50km)
Experience
- Novartis PharmaceuticalsAssociate Director (Data, Digital and IT Business Partner)February 2024 - Today (2 years and 4 months)Barcelona, Spain• Report to the Head of Data, Digital and IT for Europe, and oversee end-to-end implementation of Customer Experience Marketing Products across Europe with a focus on local demand, product/project delivery, adoption and escalations• Oversee a budget of $10M across Europe and manage a team of 7 analysts and project managers• Work together with Country Engagement Managers across top 4 European countries (Italy, France, UK, Spain) for product rollouts (SFMC for reps; Content authoring/approval and Digital Asset Management for new marketing content; Social media; Consent/Preference management; HCP/Patient Sites and Portals; Video streaming management)• Work closely with country-specific business teams across the rest of Europe, to assess current technology state, create the strategy and product roadmaps for the short and long-term and prioritize requirements based on needs assessment• Involved in a digital transformation initiative as part of the international team, with a focus on improving international commercial excellence
- EPAM SystemsSenior Manager (Account & Program Management)November 2020 - September 2023 (2 years and 10 months)Toronto, ON, Canada• Reported to the VP of Healthcare and Life Sciences for the North America market, and led account and program management activities for medium-large scale private organizations (i.e., medtech, pharma, health plans/insurance, clinics, hospitals); led proposal responses, amounting to $20M in new revenue over the past two years; worked with partners at Cerner, Salesforce, AWS, Microsoft, Google; responsible for P&L, SOWs, NDAs & contract negotiations• Acquired Hospital Corporation of America (US Private) as a new logo, and was tasked to lead the creation of a new digital engagement platform in a Product Lead capacity; successfully oversaw 20-25 functional/engineering team members (EPAM and third-party); performed client management, stakeholder engagement, data analysis and enablement activities in an agile fashion; project budget exceeded $10M USD• Clinic of the Future (New World Development HK) – revamped a private high-end boutique retail health and wellness clinic in Hong Kong, with a focus on technology, space, and processes, to improve user experience
- Deloitte CanadaManager (Prev. Senior Consultant)May 2018 - November 2020 (2 years and 7 months)• Blue Cross Blue Shield US ($20 million, 1 Year) – Managed the design and implementation of Salesforce Sales/Service Cloud within the health insurance field (case management, engagement opps, reporting, integrations). Functional Manager for a team of 15, focused on product analysis, change management, and delivery, reducing member attrition• AbbVie Pharmaceuticals CA ($5 million project, 6 Months) - Managed a universal design and strategy project, focused on evaluating the client's current patient support programs & putting forward solution recommendations, leading to a streamlined and updated Salesforce instance (i.e., requirements gathering, process mapping, gap analysis, user stories)• Anthem Insurance US ($30 million, 4 Months) – Led offshore/onshore developers and analysts (5), and consulted with client-side tech lead, business stakeholders, and POs to create a new and improved instance of Service Cloud (reporting, NLP integration, process mapping) leading to increased satisfaction and reduced response times to client concerns• HealthConnect Deloitte Salesforce Accelerator – worked with the Salesforce Product team and other internal development and functional team members, to create an accelerator focused on bringing care closer to home for individuals with chronic illnesses, to avoid unnecessary hospital visits, through the use of RPM technology• Proposal Management - acted as proposal/RFP response lead for over 40 large-scale proposals and presented in oral presentations, with a success rate of 70%, bringing in $30M USD in revenue to the firm
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Education
- Master of Science in Health InformaticsUniversity of Toronto2015Master of Health Informatics,
- Bachelor of ScienceUniversity of Western Ontario2013Honors Bachelor of Health Sciences,