Carolyn Cronin, Social Media Virtual Assistant

I am a Social Media Virtual Assistant who has helped my clients successfully launch online products. I love Instagram reels, both making them and teaching people how to create them for themselves. I will do all the fiddly editing and come up with ideas for my clients for talking head reels, or what to film for their business. I am a Canva whizz and comfortable making all sizes of social media graphics depending on the platform. I also help my clients stay consistent on their socials by helping to write posts, and using a variety of scheduling tools to get the content out there.

CC:ME

Social Media Virtual Assistant

April 2020 - Today (5 years and 1 month)

Reigate, UK

Supporting small business owners with administration support and social media tasks.

- Teaching clients how to make reels on Instagram to reach a new audience

- Creating reels for clients with video they have provided. Scripting reels in advance for clients if required

- Using Canva to create on brand graphics to share on social media accounts such as Instagram, Facebook and LinkedIn.

- Writing posts using clients existing content, or helping to optimise copy provided by client, including hashtag research

- Posting content to client social media accounts either natively or through a variety of scheduling tools

- Keeping all content organised in a bespoke content library using Trello, Asana, MS Planner or whatever the client prefers.

- Creating email campaigns and newsletters through a variety of email management tools

- Other adhoc tasks such as adding new appropriate contacts, keeping track of data and updating spreadsheets.

Baked Banana Box

Head Banana

July 2022 - Today (2 years and 10 months)

Reigate, UK

Canon EMEA

Service Coordinator

June 2016 - March 2020 (3 years and 9 months)

Reigate, UK

• Project to update and standardise all Service processes using Visio.

• Created new process and revenue stream for the business selling refurbished devices.

• Project to track safety training carried out on selected range of devices.

• Produce Financial trackers for Department Overtime and Travel expenses

• Core Administration Tasks; Flight and hotel bookings, recruiting portal administrator, customer complaints administration, corporate clothing administration, raising requisitions to purchase items.