About Cenk
Turkish
Native or bilingual
English
Fluent
Experience
- CNK IT Consultancy Ltd.Senior System Administrator / Self Employed - ContractorAugust 2019 - Today (6 years and 10 months)London, UKProviding to IT Support to my clients, that are medium and large institutions the following services:• Identifying and supplying software and hardware needs.• Uses standard ITIL Methodology to analyze and streamline existing business processes and assists increation of new business processes• 1st, 2nd and 3rd level user and system support.• Resolve the system and application faults on desktop, laptop and smart device equipment in line withService Desk SLA's• Manage mobile devices with Microsoft Intune.• Windows Deployment with Windows Autopilot• Installation and Management of Mobile (Android, iOs) device management infrastructures and trainingof management team.(Intune)• Setting and managing Server and Client's device usage policies with PowerShell scripting.• Microsoft Ofice365 management and support. (Administration)• Microsoft Sharepoint / Onedrive / Teams Administration• Windows Server and Client installations and centralized management (SCCM, SCOM).• Server2012, Server2016, Server2019 Active Directory, WSUS.• Virtualization and management (VMWave, HyperV).• Citrix environment and User support (Xendesktop and Xenapp 7.7/7.8)• Windows Active Directory and DNS service management.• AD Group Policy Management,• Windows Server and client deployment, imaging and patching.• Windows 7 / 8 Administration• Windows 10 & 11 Desktop Administration.• Windows Modern Desktop Administration.• Azure Active Directory Administration.• Storage solutions and support (Tivoli Storage Manager - SAN and NAS).• LAN/WAN/VPN/WLAN and identifying active network devices and methodologies.• Network Infrastructure solutions and management.• Secure Printing Systems Installation and Support.• Central antivirus management (Symantec)• Audio and Video Systems (Pro A/V) Installation and management.• SQL DB Server management• DB Consolidation and management
- DATA PRINT PRINTING and IT SUPPORT SERVICESHead of IT / Senior System AdministratorJanuary 2017 - July 2019 (2 years and 6 months)İstanbul, TurkeyProviding to IT Support to our clients, that are medium and large institutions (some of them are: RaddissonBlu Hotel - Garanti Leasing - AK Sigorta - Istanbul Aydın University), the following services:• Identifying and supplying software and hardware needs.• Tracking of software languages and keeping inventory.• Installation and Management of Mobile (Android, iOs) device management infrastructures and trainingof management team (Mobile Iron, Casper Suit).• Setting and managing mobile device usage policies with Python scripting.• Microsoft 365 services administration and support.• Windows Server and Client installations and centralized management (SCCM, SCOM).• Server2012, Server2016, Active Directory, WSUS.• Virtualization and management (VMWave, HyperV).• Citrix environment and User support• Windows Active Directory and DNS service management.• AD Group Policy Management,• Installation and management of Apple Servers and Clients (Profile Manager, Casper Suit).• Storage solutions and support (Tivoli Storage Manager - SAN ve NAS).• LAN/WAN/VPN/WLAN and identifying active network devices and methodologies.• Network Infrastructure solutions and management.• 1st, 2nd and 3rd level user and system support.• Secure Printing Systems Installation and Support.• Audio and Video Systems (Pro A/V) Installation and management.
- GARANTI INFORMATION TECHNOLOGIES INCSenior Systems AdministratorJanuary 2013 - January 2017 (4 years)İstanbul, TurkeyCentralized management and distribution of Laptop, PCs and Mobile Devices; headquaters-basedmanagement of 40.000 devices within Garanti Bank Inc., installation of system infrastructure, planningof distribution to users and solving user problems.• Managing windows systems with Python Script.• Development management system with Python• Remote monitoring app with Python/Django• Expertise support and management of Apple products (Mac Server, Profile Manager, Mobile Iron, CasperSuite) within Garanti Bank Inc. organization.• Garanti Bank Inc. and Garanti Information Technologies Inc. printer management; Centralizedmanagement of all printers in General Directorates, Regional Directorates and Branches, detection andelimination of hardware and software problems.• Installation and development of automatic tracking and ordering system for toner used in printers inGaranti Bank Inc. and Garanti Information Technologies Inc.• Fujitsu server software and hardware solutions.• Mobile branch (Portable Hardware) installation and problem solving.• Windows Server installation and management.• Storage Solutions (Tivoli Storage Manager - SAN and NAS).• Microsoft Office products installation and problem solving (Outlook, Word, Excel, Power Point).• Windows Laptop, PC deployment and management.• Citrix environment and User support• User 1st and 2nd level support service.• ITIL 4 Foundation• Secure Printing Systems Installation and Support.• Audio and Video Systems (Pro A/V) Installation and management.• Internet Kiosk and Gmatik / Qmatik Kiosk installation and management.• Program installation and problem solving upon user demands.• Central management of Windows 8 operating system and applications.• Windows 8 problem solving and customer support.
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Education
- Bachelor of Business AdministrationAnadolu University2010Bachelor in Business, Business Administration
- Bachelor of Science in Computer ScienceFATIH UNIVERSITY2005Bachelor's in Computer Science