About Charles
Primarily remote, available for workshops or short on-site sessions in NRW or Berlin/Hamburg if needed.
I help companies turn complex B2B SaaS workflows and analytics into clear, intuitive experiences. With over 4 years’ experience designing for industries like Aviation, E-commerce, AdTech, and Sustainability, I specialise in dashboards, data visualisation, and workflow optimisation.
What makes me different? I bridge UX strategy, product thinking, and data storytelling — so you don’t just get beautiful interfaces, you get tools that speed up decisions and make teams more effective. My work has simplified ad campaign management for airlines, reduced time-to-insight on analytics dashboards, and improved customer flows in travel and retail platforms.
Typical projects I take on:
- Redesigning dashboards and reporting tools
- Creating design systems and scalable component libraries
- Running UX research & usability tests with real users
- Leading agile design sprints with product and engineering teams
If you need a partner who can make data-heavy platforms feel effortless and deliver measurable impact, let’s talk.
English
Native or bilingual
German
Conversational
Can work on-site
Witten (up to 50km), Düsseldorf (up to 50km), Cologne (up to 50km), Berlin (up to 50km), Munich (up to 50km)
Experience
- FreelancerSenior Product DesignerTECHJanuary 2022 - Today (4 years and 5 months)GermanySo far, I have collaborated with startups across Germany and the UK such as AssetMinder, Rocket Routine, RevMap, Die Marketing Idee, to name a few, applying a user-centric, data-driven approach to every challenge. My work spans 4 industries, including SaaS, marketing, fitness, and industrial technology.Highlights:
- Led discovery workshops with founders/PMs; produced AS-IS → TO-BE maps and prioritised backlogs for B2B startups (AssetMinder, Rocket Routine, RevMap, Die Marketing Idee)
- Shipped MVP flows and component libraries with usage docs and review rhythms, enabling faster handoff and consistent UI across features
- Drove evidence-based decisions via moderated usability tests and expert reviews; iterated prototypes into release-ready specs
- AERQ (Lufthansa & L.G Electronics)User Experience DesignerAVIATION AND AEROSPACENovember 2022 - December 2024 (2 years and 1 month)Hamburg, GermanyDesigned internal tools for crew operations, inflight feedback, and airline system workflows
- Designed an ad-management platform, reducing time-on-task by 50% (timed studies)
- Built a customer-sentiment dashboard that cut time-to-insight by 66% and sped comprehension by 90% (task-based tests)
- Created a tokenised design system (spacing/colour/data-viz components) mapped to frontend tokens and Storybook for parity
- Partnered with PM and engineering to ship dashboards and workflows end-to-end, kept a tokenised component set healthy, and ran task-based tests to harden critical paths
- FreelancerUX Researcher & DesignerTECHOctober 2017 - March 2021 (3 years and 5 months)London, United KingdomUX work for early-stage products in health & safety, AR tourism, student transport, and event ticketing. Led user research, mapped flows, and co-designed MVPs with startups and founders.
- Led 100+ interviews and tests across early-stage products; post-session satisfaction typically 4.7–4.9/5 (where measured); shipped MVPs from findings
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Education
- Information Technology and Business Information Systems (Bachelor's Degree)Middlesex University London2017Specialized in Human Factors in IT: Explored usability engineering, cognitive ergonomics, and user-centered design principles
- Software Engineering (Advanced Diploma)Aptech2015Graduated with Distinction; gained a strong technical foundation that supports understanding of front-end development and feasibility of UX solutions
Certifications
- UX Design (Project Intensive Bootcamp)CareerFoundry2022
- Advanced Data AnalyticsGoogle